Receptionist Administrator
Hostel Casa Suiza
12.2023 - 03.2024
- Answered incoming calls and made reservations for passengers.
- I greeted visitors and customers in a professional manner and attended to them in a friendly and informative way.
- I kept the reception area clean and tidy to give visitors a positive first impression.
- I handled complaints and queries, took care of the bike hire offered by the hostel.
- I cleaned and tidied all the rooms, changed the bed linen and cleaned the floors not only in the rooms but throughout the hostel.
- I also happened to be working at this hostel for the whole of 2023.
