Sofia Reverdito
Ashgrove,Queensland
Summary
I am an enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintain focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista/Waitress
Tuttos Cafe
02.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cook
Getta Burger
10.2022 - 01.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Kelvin Grove State College
Kelvin Grove, QLD11.2024
Middle & Highschool -
American International School of Johannesburg
Johannesburg, South Africa08.2022
Elementary Schooling -
International School of Bangkok
Bangkok, Thailand07.2016
Elementary Schooling -
Oakleigh State School
Brisbane, QLDSkills
- Friendly, Positive Attitude
- Verbal Communication
- Organization and Time Management
- Computer Skills
- Customer Service
- Flexible and Adaptable
Certification
- Currently undergoing a VET certificate course in Hospitality through my school Kelvin Grove State College
Languages
French
Limited Working
Italian
Limited Working
Timeline
Barista/Waitress
Tuttos Cafe
02.2023 - Current
Cook
Getta Burger
10.2022 - 01.2023
High School Diploma -
Kelvin Grove State College
Middle & Highschool -
American International School of Johannesburg
Elementary Schooling -
International School of Bangkok
Elementary Schooling -
Oakleigh State School
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