( Sofia ) Tra Nguyen
Sunshine,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Highlands Coffee
12.2022 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
BAMA Fashion Store
BAMA VietNam Local Group
09.2020 - 11.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Tailor
Tinh Kien
06.2021 - 09.2021
- Fitted and studied basted garments on customers and marked areas requiring alterations.
- Took up and let down hems to shorten or lengthen garment parts.
- Created new garments based on established parameters or specific body measurements.
- Altered patterns to fit client requirements.
Education
High School Diploma -
Kingtons Academy
Flinders, VIC06.2026
Skills
- Customer Service
- Customer Service and Assistance
- Selling Skills
- Trained in Salesforce
- Teamwork
Certification
- Certified Barista, Highland coffee - Casual
Avaibilities
Tuesday: All day
Thursday: All day
Friday: All day
Saturday: All day
Sunday: All day
Languages
Vietnamese
Native or Bilingual
Korean
Professional Working
English
Professional Working
Timeline
Barista
Highlands Coffee
12.2022 - 07.2023
Tailor
Tinh Kien
06.2021 - 09.2021
BAMA Fashion Store
BAMA VietNam Local Group
09.2020 - 11.2021
High School Diploma -
Kingtons Academy
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