Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Thi Anh Suong Tran

29 Sixth Street,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Kurtors

Barista
Sydney, NSW
09.2024 - Current
  • Developed a unique creat milk foam technique using 600ml and 900ml milk jugs, allowing for the simultaneous pouring of multiple beverages with consistent foam quality. Customers significantly reduced wait times, particularly for large orders such as 4 cups of Piccolo Lattes, 4 cups of takeaway Lattes, and 3 cups of Cappuccinos/Flat Whites
  • Prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, flat white, mocha and magic, following quality standards and recipes.
  • Operated espresso machines, grinders and other equipment with precision -Provided excellent customer service, building rapport with regular customers and resolving queries efficiently
  • -Assisted in inventory management and maintained the cleanliness of the workspace.

S and D Tobaconists and Gifts

Sales
Cabramatta, NSW
07.2022 - 08.2024
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.

Anh Suong Motel

Business Owner
An Giang , Viet Nam
06.2019 - 12.2021
  • Provided marketing support by developing promotions, advertisements, mailings and other materials to increase motel bookings.
  • Managed accounts receivable functions such as invoicing customers and collecting payments due.
  • Developed and implemented policies and procedures to ensure customer satisfaction.
  • Conducted regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
  • Performed daily cash reconciliations in accordance with established accounting procedures.
  • Prepared reports on occupancy rates, revenues and expenses for management review.
  • Resolved customer complaints in a timely manner by providing excellent customer service.

Education

Bachelor of Business - Economic And Finance

Western Sydney University
Sydney, NSW
07-2026

Skills

  • Flexible and adaptable
  • Networking
  • Training & Development
  • Customer relations
  • Interpersonal communication
  • Market research
  • Customer service
  • Inventory management
  • Project management
  • Strategic planning
  • Effective communication

Languages

English
Professional
Vietnamese
Full Professional

References

References available upon request.

Timeline

Kurtors

Barista
09.2024 - Current

S and D Tobaconists and Gifts

Sales
07.2022 - 08.2024

Anh Suong Motel

Business Owner
06.2019 - 12.2021

Bachelor of Business - Economic And Finance

Western Sydney University
Thi Anh Suong Tran