SOFIA VICTORIA GONZALEZ
Melbourne
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
7
7
years of professional experience
Work History
Retail Sales Expert
David Jones
Melbourne
11.2021 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- meticulously operated POS system transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
- Maintained knowledge of sales and promotions, return policies and security practices.
- maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories to encourage and promote sales.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Assistant
Bakers Delight
Melbourne
05.2019 - 11.2021
- Interacted with customers, providing information and top-notch customer service
- Helped maintain clean, orderly work environment
- Explained basic product features and promotions to customers
- Handled cash and credit transactions expertly, giving correct change and processing orders
- Upheld company-specific standards for merchandise presentation of best apparel and equipment brands in sporting goods
- Planned efficient sales routes to maximize the number of customers served and incoming revenue
- Consistently organized and restocked display racks to keep the store ready for customer needs
- Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.
Education
High School graduate -
Caroline Chisholm Catholic College
11.2020
Skills
- Teamwork and leadership
- Problem-solving
- Stock Management
- Merchandising Proficiency
- Customer Needs Assessment
References
REFERENCES: Elinora Cela - manager - David Jones 0409145551 (elinora.cela@davidjones.com.au)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Expert
David Jones
11.2021 - Current
Sales Assistant
Bakers Delight
05.2019 - 11.2021
High School graduate -
Caroline Chisholm Catholic College