Sofie McGrath
Brisbane,QLD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal position. Ready to help team achieve company goals.
Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action.
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Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
JB Hi Fi
02.2021 - Current
- Carried over tasks from the counter at Toowoomba store
- Have been trained in merchandising, banner drawing, and putting stock out on sales floor
- Currently working in back of house/ storeroom
- Processing stock, invoicing and receiving orders, packing online and in-store orders, completing click and collects, handling commercial and delivery orders
- Evaluating faulty items and organising replacements/ refunds
- Replying to emails regarding customer orders and answering customer enquires over phone
- Managed over 50 customer calls per day
Warehouse Assistant
Vrg Grl
07.2023 - 02.2024
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Retail Assistant
JB Hi-Fi
09.2020 - 02.2021
- Balanced and organized cash register by handling cash, counting change and issuing returns.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Stocked merchandise, clearly labelling items, replenished sales floor merchandise
Pharmacy Assistant
Terry White Pharmacy Grand Central
11.2019 - 12.2020
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Certificate in supply of S2 and S3 medications
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Learn to Swim Instructor
Fairholme Aquatics
11.2019 - 12.2020
- Taught students pool and water safety guidelines.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Collaborated with swim team coaches to develop successful training plans
Work Experience
Calibre Advisors
09.2020 - 09.2020
- Work experience at accounting and advising firm
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails
- Attended daily meetings
Education
Bachelor of Laws (Honours) And Business Management - Law/ Business
University of Queensland
Brisbane07.2026
High School -
St Ursula's College
Toowoomba11.2020
Skills
- Warehouse/ storeroom operations
- Inventory Management
- Order Picking and Processing
- Stocking and Replenishing
- Microsoft Excel and Spreadsheets
- Customer Relationship Management
- POS Systems and Ordering Platforms
- Refund and Exchange Processing
- Manual Handling Training
- Shipping And Packaging
- Returns and Exchange Processing
- Marketing Subjects Completed
Certification
- Support the supply of Pharmacy Medicines and Pharmacist Only Medicines Certificate (S2/S3)
- Teacher of Swimming and water safety licence (2020)
REFERENCES
Brianna Allomes
Operations Co-ordinator
Jb Hi Fi
Indooroopilly 4069
Ph: 0468414224
Email: briannaallomes@gmail.com
Timeline
Warehouse Assistant
Vrg Grl
07.2023 - 02.2024
Retail Assistant
JB Hi Fi
02.2021 - Current
Retail Assistant
JB Hi-Fi
09.2020 - 02.2021
Work Experience
Calibre Advisors
09.2020 - 09.2020
Pharmacy Assistant
Terry White Pharmacy Grand Central
11.2019 - 12.2020
Learn to Swim Instructor
Fairholme Aquatics
11.2019 - 12.2020
- Support the supply of Pharmacy Medicines and Pharmacist Only Medicines Certificate (S2/S3)
- Teacher of Swimming and water safety licence (2020)
Bachelor of Laws (Honours) And Business Management - Law/ Business
University of Queensland
High School -
St Ursula's College
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