Sohail Sultan
Melbourne,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Duty Manager (Operations)
Vicinity Centres
Box Hill , VIC
05.2025 - Current
- Oversaw daily operations across departments, ensuring high performance and continuity.
- Acted as Chief Warden during emergencies, implementing critical safety procedures.
- Monitored service providers and operational contracts to elevate performance standards.
- Supervised compliance with safety and service standards through regular inspections.
- Liaised with retailers to address feedback and resolve operational issues.
- Maintained high presentation standards for the centre at all times.
- Collaborated with internal teams and external stakeholders to enhance operational synergy.
- Conducted thorough inspections to ensure cleanliness and operational efficiency.
- Implemented security measures to protect assets and ensure visitor safety.
- Supervised daily operations to ensure smooth facility management.
Security Manager
Dexus
Sydney
03.2022 - 02.2025
- Evaluated security infrastructure, identifying improvement areas and recommending cost-effective solutions.
- Conducted regular risk assessments to identify vulnerabilities and implement improvements.
- Coordinated emergency response drills to prepare teams for potential incidents.
- Collaborated with local law enforcement to enhance community safety initiatives.
- Oversaw training programs for security staff on policies and procedures.
- Reviewed incident reports to identify trends and recommend proactive measures.
- Conducted regular staff training on security policies and procedures.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Audited existing security systems for potential vulnerabilities and implemented corrective measures as necessary.
- Led physical security audits to ensure compliance with regulations and industry standards.
- Developed emergency response plans to facilitate rapid action during crises.
- Oversaw security officer team, managing scheduling and performance evaluations.
- Ensured team adherence to security protocols and professional appearance standards.
- Monitored CCTV and access control systems to safeguard personnel and assets.
- Reviewed emergency response procedures, suggesting enhancements for optimal crisis management.
- Assessed facility operations and personnel for compliance with safety and health regulations.
Facilities Coordinator
Australian Harbor College
02.2020 - 11.2021
- Coordinated repairs and maintenance with contractors to ensure timely execution of services.
- Managed vendor relationships to secure necessary supplies and services.
- Assisted in the implementation of safety protocols across campus facilities.
- Organized events and meetings by arranging logistics and resources needed.
- Managed identification and oversight of repair needs across multiple facilities.
- Liaised with internal and external staff to facilitate effective communication.
- Ensured compliance with relevant policies and procedures throughout operations.
- Conducted general administration tasks, including raising purchase and work orders.
- Reported on property maintenance activities, highlighting service needs and performance metrics.
- Monitored database for maintenance requests, ensuring accurate logging and tracking.
- Updated contact information for services and contractors to align with department standards.
Control Room Operator
Wilson Security
04.2017 - 12.2019
- Monitored security systems and responded to alarms and incidents.
- Coordinated communication among security personnel during critical events.
- Reviewed surveillance footage to identify suspicious activities or breaches.
- Maintained accurate logs of incidents and daily operations for reporting purposes.
- Assisted in training new operators on procedures and safety protocols.
- Collaborated with law enforcement agencies during investigations and incidents.
- Responded quickly to alarms and system failures, taking appropriate action to resolve them promptly.
- Monitored and tracked the progress of equipment in process, ensuring that all operations were running smoothly.
- Checked well automation and alarms in operational control center and dispatched crews to maximize well performance and runtime.
- Assisted in developing new processes for improved efficiency and productivity.
- Calibrated and troubleshot automation, power and building interface systems.
- Maintained high-level communication with direct supervisors to support rapid issue resolution.
- Adhered to plant safety and environmental policies and procedures at all times.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Diploma of Facilities Management -
UNE Partnerships
08.2025
Master of Business Administration -
Holmes Institute
01.2019
Master of Professional Accounting -
Holmes Institute
01.2019
Graduate Diploma in Leadership and Management -
Gamma College
Skills
- Team leadership
- Project management
- Emergency response
- Problem identification
- Incident reporting
- Compliance management
- Scheduling
- Security management
- CRM software
- Roster preparation
- Facilities support
- Facilities management
- Vendor management
- Security resource management
- Training management
- Report writing
- Resource allocation
- Threat analysis
- Company risk mitigation
- Operations management
- Develop security standards
- Crisis management
- Security services
- First aid certification
- Security operations
- Closed circuit television
- Leadership skills
- Risk assessment
- Microsoft Office proficiency
- Customer service excellence
- Workplace health and safety compliance
- Investigation techniques
- Stakeholder management strategies
- Communication skills mastery
- Security risk management practices
- Security awareness training
- Contractor management oversight
- Site inspections and audits
- Asset management strategies
- Capital works planning and execution
- Preventive maintenance practices
Certification
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID011 Provide First Aid
- Security Operations Cert
Languages
- English
- Punjabi
- Urdu
Timeline
Duty Manager (Operations)
Vicinity Centres
05.2025 - Current
Security Manager
Dexus
03.2022 - 02.2025
Facilities Coordinator
Australian Harbor College
02.2020 - 11.2021
Control Room Operator
Wilson Security
04.2017 - 12.2019
Diploma of Facilities Management -
UNE Partnerships
Master of Business Administration -
Holmes Institute
Master of Professional Accounting -
Holmes Institute
Graduate Diploma in Leadership and Management -
Gamma College