Sohaiza Idzwa Binti Mohd Sobri
Point Cook,VIC
Summary
Dynamic logistician with a proven track record at Malaysia Armed Forces, enhancing customer satisfaction and optimizing logistics operations. Skilled in demand forecasting and cost analysis, I successfully improved on-time delivery rates and inventory accuracy. Adept at team leadership, I fostered high-performing teams while streamlining processes to achieve cost-effective solutions.
Overview
20
20
years of professional experience
Work History
Logistician
Malaysia Armed Forces
Malaysia
05.2005 - 04.2025
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
- Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
- Reduced warehouse storage costs with effective space utilization strategies.
- Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
Education
Bachelor Of Technology Management - Management
Universiti Teknologi Malaysia
Johor, Malaysia11.2009
Skills
- Warehouse management
- Logistics planning
- Materials management
- Demand forecasting
- Cost analysis
- Distribution management
Languages
Malay
Native or Bilingual
Timeline
Logistician
Malaysia Armed Forces
05.2005 - 04.2025
Bachelor Of Technology Management - Management
Universiti Teknologi Malaysia