Sohali Parmar
Brisbane,QLD
Summary
Committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Assistant Store Leader
7-Eleven
Flagstone, Qld
11.2021 - Current
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Administrative Assistant
Atlantic College
Gold Coast, Qld
02.2022 - 09.2022
- Managed physical and digital files, monitored spreadsheets and update reports to coordinate project materials.
- Schedule appointments, meetings and events for management staff.
- Answer phone calls and emails to provide information, resulting in effective business correspondence.
- Track and submit employee timesheets to prepare for payroll processing.
- Respond to customer issues to provide immediate resolution and improve retention.
- Oversaw staff correspondence, record tracking and data communications, resulted in improved automation of office operations.
Intern
Softvan Solution Ptv. Ltd
Ahmedabad, India
01.2018 - 04.2018
- Computer Troubleshooting (Hardware & Software)
- Software, Application, Website - development, designing, maintenance, troubleshooting
- Install, upgrade, and troubleshoot Windows OS (Windows 7 and Windows 10)
- Develop trends by monitoring and analysing incoming calls, problems, and support requests. (Client Based)
- Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
- Assisted supervisors with troubleshooting and technical support tasks.
- Supported technical team through flexible and active engagement in variety of hands-on activities.
- Responded to user requests for service by troubleshooting problems and helping to develop solutions.
Education
Professional Year -
01.2024
Master - Information Technology
07.2021
- Major in Network Security
- 5.19/8 GPA
Bachelor of Engineering - Information Technology
04.2018
- 8.09/10 GPA
Skills
Technical Skills
- Creating Image of Windows System, and Backup & Restore
- LAN, WAN, Peer to peer and Client-server network
- MySQL Server & Queries
- Ticketing System Support
- Back Office Operations
- Software Installation & Maintenance
Non-Technical Skills
- Effective management skills and a great coaching skill developed by actively contributing to team meetings at Atlantic College
- Data Entry Documentation
- Multi-Line Telephone Systems
- Schedule Management
- Database and Client Management Systems
Timeline
Administrative Assistant - Atlantic College
02.2022 - 09.2022
Assistant Store Leader - 7-Eleven
11.2021 - Current
Intern - Softvan Solution Ptv. Ltd
01.2018 - 04.2018
ACAP - Professional Year,
Charles Sturt University - Master, Information Technology
L.D College Of Engineering - Bachelor of Engineering, Information Technology
Memberships
- Australian Computer Society (ACS) membership Member ID: 432240
Projects
Factory Monitoring System
- The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
- Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
- Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.
References
Available upon request
Memberships
- Australian Computer Society (ACS) membership Member ID: 432240
Projects
Factory Monitoring System
- The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
- Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
- Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.
References
Available upon request
Memberships
- Australian Computer Society (ACS) membership Member ID: 432240
Projects
Factory Monitoring System
- The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
- Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
- Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.
References
Available upon request