Summary
Overview
Work History
Education
Skills
Timeline
Memberships
Projects
References
Memberships
Projects
References
Memberships
Projects
References

Sohali Parmar

Brisbane,QLD

Summary

Committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

6
6
years of professional experience

Work History

Assistant Store Leader

7-Eleven
Flagstone, Qld
11.2021 - Current
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.

Administrative Assistant

Atlantic College
Gold Coast, Qld
02.2022 - 09.2022
  • Managed physical and digital files, monitored spreadsheets and update reports to coordinate project materials.
  • Schedule appointments, meetings and events for management staff.
  • Answer phone calls and emails to provide information, resulting in effective business correspondence.
  • Track and submit employee timesheets to prepare for payroll processing.
  • Respond to customer issues to provide immediate resolution and improve retention.
  • Oversaw staff correspondence, record tracking and data communications, resulted in improved automation of office operations.

Intern

Softvan Solution Ptv. Ltd
Ahmedabad, India
01.2018 - 04.2018
  • Computer Troubleshooting (Hardware & Software)
  • Software, Application, Website - development, designing, maintenance, troubleshooting
  • Install, upgrade, and troubleshoot Windows OS (Windows 7 and Windows 10)
  • Develop trends by monitoring and analysing incoming calls, problems, and support requests. (Client Based)
  • Assisted team and end-users with hardware and software configuration, setup and troubleshooting to maintain system functions
  • Assisted supervisors with troubleshooting and technical support tasks.
  • Supported technical team through flexible and active engagement in variety of hands-on activities.
  • Responded to user requests for service by troubleshooting problems and helping to develop solutions.

Education

Professional Year -

ACAP , Brisbane, QLD
01.2024

Master - Information Technology

Charles Sturt University, Brisbane, QLD
07.2021
  • Major in Network Security
  • 5.19/8 GPA

Bachelor of Engineering - Information Technology

L.D College Of Engineering, India
04.2018
  • 8.09/10 GPA

Skills

Technical Skills

  • Creating Image of Windows System, and Backup & Restore
  • LAN, WAN, Peer to peer and Client-server network
  • MySQL Server & Queries
  • Ticketing System Support
  • Back Office Operations
  • Software Installation & Maintenance

Non-Technical Skills

  • Effective management skills and a great coaching skill developed by actively contributing to team meetings at Atlantic College
  • Data Entry Documentation
  • Multi-Line Telephone Systems
  • Schedule Management
  • Database and Client Management Systems

Timeline

Administrative Assistant - Atlantic College
02.2022 - 09.2022
Assistant Store Leader - 7-Eleven
11.2021 - Current
Intern - Softvan Solution Ptv. Ltd
01.2018 - 04.2018
ACAP - Professional Year,
Charles Sturt University - Master, Information Technology
L.D College Of Engineering - Bachelor of Engineering, Information Technology

Memberships

  • Australian Computer Society (ACS) membership Member ID: 432240

Projects

Factory Monitoring System

  • The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
  • Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
  • Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.

References

Available upon request

Memberships

  • Australian Computer Society (ACS) membership Member ID: 432240

Projects

Factory Monitoring System

  • The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
  • Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
  • Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.

References

Available upon request

Memberships

  • Australian Computer Society (ACS) membership Member ID: 432240

Projects

Factory Monitoring System

  • The Factory Monitoring System revolutionizes factory management by merging technology and human oversight. It overcomes the challenges of manual staff management and monitoring by incorporating advanced features like face, helmet, and glove detection.
  • Developed using Python, Flask, MySql, and OpenCV, the system analyses surveillance camera footage to detect and track faces, ensuring safety compliance.
  • Leverage the scalability and reliability of AWS cloud services for real-time monitoring and efficient data storage.

References

Available upon request

Sohali Parmar