Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Sohelraza Kadari

16 29 Station Rd Auburn,NSW

Summary

Results-driven manager with proven expertise in product industries and leadership. Achievements include significant reductions in downtime and costs, alongside enhanced sales and customer satisfaction. Committed to optimizing processes for improved efficiency.

Overview

10
10
years of professional experience

Work History

Area Business Manager

Samsung India
Ahmedabad, Gujarat
05.2024 - 05.2025
  • Prepared detailed reports on sales performance against established goals.
  • Monitored competitor activity within the assigned territory to determine appropriate pricing models for products and services offered by the company.
  • Identified potential new markets within existing territories.
  • Collaborated with marketing team members to develop innovative campaigns that promote brand awareness.
  • Participated in regular meetings with senior management teams to provide updates on progress towards achieving objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction levels remain high.
  • Established strong working relationships with store managers to ensure effective communication between stores and corporate office.
  • Provided guidance and support to junior staff members regarding sales operations processes and procedures.
  • Driven year-over-year sales growth to 23% and also managed to decline the company's costs by 3% by implementing cost management strategies.

Sales and Service Manager

Clarks London
Harrow, London
10.2023 - 05.2024
  • Monitored daily sales performance and adjusted staff schedules accordingly.
  • Managed inventory levels by forecasting future demand based on historical data.
  • Reviewed employee performance and provided constructive feedback to ensure optimal results.
  • Assisted customers with product selection, order placement, delivery follow-up, billing inquiries.
  • Ensured compliance with company policies and procedures related to sales operations.
  • Resolved escalated customer complaints in a timely manner.
  • Established customer service standards, policies, and procedures.
  • Identified opportunities for process improvements within the sales department.
  • Awarded as Star Performer of the Week twice, and also improved overall cross-selling by 7%.
  • Featured in the company's newsletter after the very first month.

Territory Sales Lead

Rui Chaung Technologies Pvt.Ltd India
Ahmedabad, Gujarat
01.2017 - 09.2023
  • Cultivated strong working relationships with vendors and suppliers to ensure timely delivery of products and services at competitive prices.
  • Conducted informative training for sales staff emphasizing product understanding, successful sales methodologies, and related areas
  • Coordinated cross-functional efforts between internal departments to support successful execution of campaigns within the region.
  • Identified new business opportunities, developed relationships with key customers, and increased revenue.
  • Developed territory from the company introduction to 80 million businesses.
  • Managed and developed a team of 8 people in the frontline and 64 at the executive level.

Restaurant Manager

Navjivan Hotels And Resorts
Himatnagar, Gujarat India
10.2015 - 01.2017
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Resolved conflicts among employees in an effective manner.
  • Created new menu items based on customer feedback and industry trends.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Assisted with kitchen preparation during peak times as needed.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Established policies for cash handling procedures to maximize security measures.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Education

Bachelor of Arts - Public Administration

Baba Saheb Ambedkar University
Ahmedabad India
08-2022

Diploma - Mechanical Engineering

Shridhar University
Rajeshthan India
04-2013

Skills

  • Sales forecasting
  • Cross-functional collaboration
  • Problem resolution
  • Budget management
  • Adaptability and flexibility
  • Multitasking capacity
  • Customer satisfaction management
  • Market analysis
  • Customer relationship management
  • Cost management
  • Performance reporting
  • Inventory management
  • Relationship building
  • Objection handling

Affiliations

  • Proudly active member of the welfare community (GYC Committee Gujarat), in the local area we provide food to the needy once and also deliver support to situations in natural disasters

Accomplishments

  • Best Performance Award winner, (Vivo Mobiles)
  • Best Product Knowledge Award (Vivo Mobiles)
  • Star of the week (Clarks)

Languages

English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Urdu
Full Professional
Punjabi
Elementary

References

References available upon request.

Timeline

Area Business Manager

Samsung India
05.2024 - 05.2025

Sales and Service Manager

Clarks London
10.2023 - 05.2024

Territory Sales Lead

Rui Chaung Technologies Pvt.Ltd India
01.2017 - 09.2023

Restaurant Manager

Navjivan Hotels And Resorts
10.2015 - 01.2017

Bachelor of Arts - Public Administration

Baba Saheb Ambedkar University

Diploma - Mechanical Engineering

Shridhar University

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Sohelraza Kadari