SOILA ZIPPORAH
DOOLANDELLA,QUEENSLAND
Overview
1
1
year of professional experience
Work History
Human Resources Assistant
G4s Security
Kenya
02.2023 - 08.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Coordinated employee training programs to improve productivity and performance.
- Responded to employee inquiries regarding benefits and other HR topics.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Sales Assistant
Amber Contraction
Brisbane, QLD
02.2022 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Gathered and prepared sales materials in preparation for sales meetings.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Master Of Business Administration - Project Management
James Cook University
Townsville, QLDBachelor Of Business Admin. - Human Resources Management
St.Pauls University
Kenya11.2021
Skills
- Labor Agreements
- Business Administration
- Word Processing
- Mail Handling
- Conflict Management
- Staff Training
- New Hire Orientation
Languages
Dutch
Professional Working
Referee
Alfried mumo
Phone:+254 720 935 827
mumoal@gmail.com
Miriam Naserian
Phone:+254720270272
miriamsindiyo@gmail.com
Timeline
Human Resources Assistant
G4s Security
02.2023 - 08.2023
Sales Assistant
Amber Contraction
02.2022 - 12.2022
Master Of Business Administration - Project Management
James Cook University
Bachelor Of Business Admin. - Human Resources Management
St.Pauls University