Sokunnorleak Say
Paralowie,SA
Summary
Proven team player and communicator, excelled at Lotus Blanc Restaurant by training new staff and enhancing customer satisfaction. Demonstrated reliability and attention to detail through maintaining pristine environments and managing high-pressure situations. Skilled in problem-solving and coffee expertise, significantly contributing to a positive dining experience. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Lotus Blanc Restaurant
12.2022 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Stayed up-to-date on menu changes to help customers make food choices.
Barista
Lotus Blanc Restaurant
12.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Certificate III in Individual Support (Aging) -
TAFE SA
Adelaide, SA07.2024
High School Diploma -
Paralowie School
Paralowie, SA12.2023
Skills
- Ability to work under pressure
- Communication
- Reliability
- Teamwork
- Attention to detail
Languages
Cambodian
Bilingual or Proficient (C2)
Timeline
Restaurant Server
Lotus Blanc Restaurant
12.2022 - Current
Barista
Lotus Blanc Restaurant
12.2022 - Current
Certificate III in Individual Support (Aging) -
TAFE SA
High School Diploma -
Paralowie School
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