Sola Miakhel
Bendigo,VIC
Summary
Dedicated and hardworking individual with a strong academic background and extensive experience in customer service, sales, and tutoring. Seeking a position that offers responsibility and the opportunity to utilise developed skills in a challenging and dynamic environment.
Overview
6
6
years of professional experience
Work History
Private Mathematics and English Tutor
Alchemy Tuition
2021.10 - Current
- Adapted lesson plans to accommodate diverse student needs, ensuring equitable access to content and learning opportunities for all.
- Leveraged technology and visual aids to engage students and enhance learning.
- Monitor student progress, providing feedback and adjusting teaching strategies to ensure academic improvement.
Cafe All-Rounder
Lukumades
2022.03 - 2022.12
- Managed customer orders, prepared and served beverages and food items, maintaining high standards of service.
- Ensured the cleanliness and hygiene of the cafe, complying with health and safety regulations.
- Positively engaged with customers and maintained professional appearance as company representative.
- Assisted with inventory management, including restocking supplies and monitoring inventory levels.
- Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
Sales Assistant
Factorie
2021.02 - 2021.11
- Provided excellent customer service, facilitated sales transactions, and handled returns and exchanges efficiently.
- Assisted in visual merchandising efforts, ensuring the store maintained an appealing and organized appearance.
- Met and exceeded sales targets consistently, contributing to overall team success, through effective upselling and cross-selling techniques.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
Bevilles
2020.03 - 2020.06
- Delivered personalized customer service, assisting customers with jewellery selections and purchases
- Achieved sales targets by leveraging product knowledge and engaging with customers to understand their needs
- Supported inventory management, including stock replenishment and merchandise organization.
- Used POS system to accurately process customer cash, credit and debit transactions.
Customer Service Team Member
The Cheesecake Shop
2019.12 - 2020.02
- Handled cash register operations, processed payments, and issued receipts accurately
- Maintained attractive and organized product displays and monitored inventory levels to ensure product availability.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Trained and supervised new employees on bakery operations and procedures.
KFC Team Member
KFC
2018.10 - 2019.10
- Provided high-quality customer service by accurately taking orders, processing transactions, and addressing customer inquiries.
- Ensured cleanliness and organization of the dining area and kitchen, adhering to health and safety standards.
- Collaborated effectively with team members to ensure efficient food preparation and service during peak hours.
Education
Bachelor of Medical Science/Doctor of Medicine -
Monash University
Bendigo, VIC10.2026
High School Diploma -
The Mac.Robertson Girls' High School
Melbourne, VIC12.2021
Skills
- Exceptional customer service and communication abilities
- Proficient in sales and cash handling
- Strong organizational and multitasking skills
- Fluent in English, Pashto, and Farsi
- Conversational in Hindi and German
- Experienced in tutoring and educational support
- Knowledgeable in health and safety regulations
- Conflict resolution techniques
- Independent Working Style
References
Available upon request
Timeline
Cafe All-Rounder
Lukumades
2022.03 - 2022.12
Private Mathematics and English Tutor
Alchemy Tuition
2021.10 - Current
Sales Assistant
Factorie
2021.02 - 2021.11
Sales Assistant
Bevilles
2020.03 - 2020.06
Customer Service Team Member
The Cheesecake Shop
2019.12 - 2020.02
KFC Team Member
KFC
2018.10 - 2019.10
Bachelor of Medical Science/Doctor of Medicine -
Monash University
High School Diploma -
The Mac.Robertson Girls' High School
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