Summary
Overview
Work History
Education
Skills
Certification
Languages
Reference
Timeline
Generic

Sola Nakahsima - Peters

QLD

Summary

Professional and bubbly waitress and office assistant, with over 6 years experience. I am a people person and strive to provide first class service and customer satisfaction, while also working efficiently and well, under pressure. I am a fast and eager learner, with a versatile and meticulous work style. I am reliable, Adaptable and punctual, with a priority for putting my everything into every job I undertake. I pride myself in being highly motivated, and I look forward to displaying the skills I have gained both in the industry and from my Qualifications.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Assistant

Pacific Tug Group
Victoria Point, Redland CIty , QLD
11.2020 - Current
  • General and EOFY filing and archiving duties, maintaining document organization
  • Answered phone calls in a professional and friendly manner
  • Accurately entered weekly timesheet data for payroll
  • HR assistance: Entered job applications into management system, verified and managed any changes in information etc.
  • Petty Cash and bank reconciliation
  • Collated weekly and monthly payments
  • Daily post office runs and paid cheques
  • General office duties such as making staff coffees and maintaining a clean kitchen and office space
  • Checked Vessels weekly, ensuring everything is clean, and relevant safety posters were visible and current
  • Cleaned and organize yard and workshop, maintaining a tidy and safe space
  • Review and Audit of FOM (Fleet operations Manual)

Kitchen Hand

Origin Kebabs
Victoria Point, Redlands City , QLD
04.2018 - 10.2018
  • Greeted and served customers, gaining many regular clients, and memorising their orders
  • Maintained order and cleanliness of work areas to conform with health codes
  • Washed, cut and prepared ingredients
  • Cooked and presented well reviewed food, following shop guidelines for cooking procedures closely
  • Remembered regulars' orders
  • Observed food handling and sanitation procedures
  • Restocked pantries and fridges, ensuring new stock is ordered when appropriate
  • Checked and recorded fridge, freezer, meat temperatures per health standards
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies
  • Developed even better interpersonal relationships by doing the best job I could, and helped other staff

Waitress

Sushi Point
Victoria Point, QLD
11.2016 - 05.2017
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Shop Assistant

Uncle Bobs Bakery
Victoria Point, QLD
11.2015 - 09.2016
  • Completed daily checklists for smooth shop operations.
  • Made coffees well and efficiently
  • Worked in a fast paced environment during Mother's day and new years eve openings
  • Gained confidence and people skills
  • Answered and delivered phone orders
  • Picked up needed stock from shops
  • Made many sales, counted cash/made Eftpos transactions accurately

Education

Certificate IIII Mental Health -

TAFE Queensland
Southbank

High School Diploma -

TAFE Queensland
Alexandra Hills
11.2017

Skills

  • Safe food handling
  • professional and friendly customer skills
  • Service prioritization
  • Menu knowledge
  • Relationship management
  • Effective customer upselling
  • Resourceful
  • Meticulous attention to detail

Certification

In house Barista training (2015)

Hospitality Training (2018)

White Card Certificate (2021)

Upcoming mental health Certificate 4 (Due to graduate December 2021)

Languages

Japanese

Reference

Kim Jenkins - Commercial Manager

Pacific Tug Group

0418 883 127

Timeline

Office Assistant

Pacific Tug Group
11.2020 - Current

Kitchen Hand

Origin Kebabs
04.2018 - 10.2018

Waitress

Sushi Point
11.2016 - 05.2017

Shop Assistant

Uncle Bobs Bakery
11.2015 - 09.2016

Certificate IIII Mental Health -

TAFE Queensland

High School Diploma -

TAFE Queensland
Sola Nakahsima - Peters