Sola Nakahsima - Peters
QLD
Summary
Professional and bubbly waitress and office assistant, with over 6 years experience. I am a people person and strive to provide first class service and customer satisfaction, while also working efficiently and well, under pressure. I am a fast and eager learner, with a versatile and meticulous work style. I am reliable, Adaptable and punctual, with a priority for putting my everything into every job I undertake. I pride myself in being highly motivated, and I look forward to displaying the skills I have gained both in the industry and from my Qualifications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Assistant
Pacific Tug Group
Victoria Point, Redland CIty , QLD
11.2020 - Current
- General and EOFY filing and archiving duties, maintaining document organization
- Answered phone calls in a professional and friendly manner
- Accurately entered weekly timesheet data for payroll
- HR assistance: Entered job applications into management system, verified and managed any changes in information etc.
- Petty Cash and bank reconciliation
- Collated weekly and monthly payments
- Daily post office runs and paid cheques
- General office duties such as making staff coffees and maintaining a clean kitchen and office space
- Checked Vessels weekly, ensuring everything is clean, and relevant safety posters were visible and current
- Cleaned and organize yard and workshop, maintaining a tidy and safe space
- Review and Audit of FOM (Fleet operations Manual)
Kitchen Hand
Origin Kebabs
Victoria Point, Redlands City , QLD
04.2018 - 10.2018
- Greeted and served customers, gaining many regular clients, and memorising their orders
- Maintained order and cleanliness of work areas to conform with health codes
- Washed, cut and prepared ingredients
- Cooked and presented well reviewed food, following shop guidelines for cooking procedures closely
- Remembered regulars' orders
- Observed food handling and sanitation procedures
- Restocked pantries and fridges, ensuring new stock is ordered when appropriate
- Checked and recorded fridge, freezer, meat temperatures per health standards
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies
- Developed even better interpersonal relationships by doing the best job I could, and helped other staff
Waitress
Sushi Point
Victoria Point, QLD
11.2016 - 05.2017
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Shop Assistant
Uncle Bobs Bakery
Victoria Point, QLD
11.2015 - 09.2016
- Completed daily checklists for smooth shop operations.
- Made coffees well and efficiently
- Worked in a fast paced environment during Mother's day and new years eve openings
- Gained confidence and people skills
- Answered and delivered phone orders
- Picked up needed stock from shops
- Made many sales, counted cash/made Eftpos transactions accurately
Education
Certificate IIII Mental Health -
TAFE Queensland
SouthbankHigh School Diploma -
TAFE Queensland
Alexandra Hills11.2017
Skills
- Safe food handling
- professional and friendly customer skills
- Service prioritization
- Menu knowledge
- Relationship management
- Effective customer upselling
- Resourceful
- Meticulous attention to detail
Certification
In house Barista training (2015)
Hospitality Training (2018)
White Card Certificate (2021)
Upcoming mental health Certificate 4 (Due to graduate December 2021)
Languages
Japanese
Reference
Kim Jenkins - Commercial Manager
Pacific Tug Group
0418 883 127
Timeline
Office Assistant
Pacific Tug Group
11.2020 - Current
Kitchen Hand
Origin Kebabs
04.2018 - 10.2018
Waitress
Sushi Point
11.2016 - 05.2017
Shop Assistant
Uncle Bobs Bakery
11.2015 - 09.2016
Certificate IIII Mental Health -
TAFE Queensland
High School Diploma -
TAFE Queensland