Solal De Laage
Cairns
Summary
Skilled Bartender with a proven track record at Palace Hotel and Le Mao, excelling in high-volume environments and elevating customer satisfaction through exceptional service and high-quality cocktails. Demonstrates strong multitasking and clear communication, fostering positive team dynamics. Expert in responsible alcohol service, significantly enhancing guest safety and experience.
Overview
2
2
years of professional experience
Work History
Bartender
Palace Hotel
11.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Le Mao
04.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Restaurant Waiter
Le Mao
04.2023 - 09.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - Bartending
Européen Bartending School
Sydney, NSW11-2024
Bachelor of Arts - Cinematography
École Supérieur Audiovisuel
Paris06-2022
High School Diploma -
Saint Joseph
Reims06-2018
High School Diploma -
Lycée Français of New York
New York 06-2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteer Travel
- Backpacking and Hiking
- Adventure Travel
Timeline
Bartender
Palace Hotel
11.2024 - 12.2024
Bartender
Le Mao
04.2024 - 09.2024
Restaurant Waiter
Le Mao
04.2023 - 09.2023
Bachelor of Arts - Bartending
Européen Bartending School
Bachelor of Arts - Cinematography
École Supérieur Audiovisuel
High School Diploma -
Saint Joseph
High School Diploma -
Lycée Français of New York
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