Summary
Overview
Work History
Education
Skills
Cooking, Reading, Crochet, Knitting, Walking, Movies, Bonsais, Gardening
Languages
Timeline
Generic
Solange Wylie

Solange Wylie

Administrator
Gold Coast,QLD

Summary

Detail-oriented Transcriptionist offering [Number]-year background translating voice recordings, conversations or presentations to written form. Proficient in [Software]. Accurate and efficient professional well-versed in reviewing and editing drafts and translating medical abbreviation and jargon. In-depth knowledge of speech recognition technology coupled with familiarity of medical terminologies and diagnostic procedures. Skilled at accurately transcribing audio files into written documents. Works with variety of audio sources utilizing modern transcription software to complete on-time assignments. Expertly manages time and simultaneous projects. High-performing typist with substantial experience in creating, editing and formatting documents. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines. Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic. Efficient [Job Title] uses different word processing software and transcription tools and offers demonstrated mastery in formatting styles. Strong attention to detail and committed to following style guides and formatting conventions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Legal Transcriptionist

Legal Transcript
08.2021 - Current
  • Transcribe, review and edit live stream and delayed court hearings and correct material for spelling, grammar, and clarity.
  • Stay current with industry terminology to provide accurate transcription services.
  • Follow specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Review completed reports for proper formatting, grammar, and sentence structure.
  • Verify accuracy of transcribed material prior to finalization.

Personal Assistant to Barrister

Moser Legal Hybrid Trust
09.2020 - 08.2021
  • Worked independently.
  • Typing long memorandum of advices and opinions to clients.
  • Download and print various judgements from Austlii as well as Jade websites.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours to accommodate clients' needs.
  • Developed and maintained courteous and effective working relationships with other barristers including clients and other staff.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.

Administration Assistant

GL Maintenance Services
09.2019 - 09.2020
  • Answered calls and clients queries.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Managed accounts payable and receivable.
  • Research for products for purchase of tools and other equipment as required.
  • Payment of appropriate insurances and other suppliers.
  • Maintain and recover e-toll account.
  • Prepare quotes for new and existing clients.
  • Assist with other administrative tasks as and when required.

Administration Assistant / ESL Teacher

Eagle Vale Anglican Church
07.2017 - 05.2019
  • Assist senior pastor with administrative duties.
  • Create and publish weekly bulletins.
  • Consulted with senior pastor and other staff members to identify processes requiring improvement to support growth and success.
  • Received and sorted incoming mail and distribute as appropriate.
  • Prepare and conduct ESL (English as a Second Language) classes for migrants on a weekly basis.

Personal Assistant to Senior Partner (Commercial)

Emil Ford Lawyers
04.2013 - 02.2017
  • Worked alongside Senior Partner to Commercial Division.
  • Interacting with clients regarding their respective matters.
  • Setting appointments for clients and follow-ups.
  • Monthly billing.
  • Diary management.
  • Booking of events, other conferences and seminars for Senior Partner.
  • Liaising with other lawyers responsible to the Senior Partner.
  • Assisting student lawyers with work matters and other tasks, including assistance with formatting, precedents and other documentation as required.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Upkeep of Compulsory Legal Education Register.
  • Undertook monthly billing and emailing to clients as well as debtors' statements.
  • Electronic and manual filing.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Legal Administrator (Contract Work)

Rockwell Olivier
04.2012 - 08.2013
  • Assist team of six lawyers and two principals in Commercial Division.
  • Liaise with clients and set appointments.
  • Diary and travel management in line with principal's commitments.
  • Proofread contracts and other legal documentations.
  • Prepared agendas and minute taking for the Commercial Division weekly meetings.
  • Completion of daily timesheets for principals.
  • Monthly billings.
  • Screening of emails and telephone calls.
  • Liaise with government and other corporate bodies in relation to the timely lodgement of documentation and other queries.
  • Drafting of correspondence to clients
  • Electronic and manual filing
  • All other administrative duties as and when required.
  • Legal and other research.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Precedents Administrator

Dibbs Barker Lawyers
02.2008 - 01.2012
  • Assisted in the conversion of electronic libraries which held over 3,000 precedents.
  • Update existing precedents as required and create new ones for various electronic libraries as well as customising to the firm's style.
  • Research various courts and undertake
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assist in the conversion of electronic libraries precedents which held over 3,000 precedents.
  • Update existing and creating new precedents for various electronic libraries as well as customising to the firm’s style.
  • Research various courts and undertake internet downloads for documents not readily available through provider or in-house.
  • Liaised and conferred with KnowHow Manager regarding updates and with staff members at all levels for the creation or update of precedents as required.
  • Assist and conduct precedents training for all staff as well as orientation training for new staff members.
  • Maintain and update firm telephone directories through “e-Guide” and uploading and updating firm’s intranet pages.
  • Assist KnowHow Manager in driving, testing and fine-tuning other projects as required such as document management software, litigation software for debt recovery.
  • Provide administrative assistance to the CIO of the IT Division.
  • Maintain Asset Register through “Sys-Aid” for the firm nationally.
  • Liaise with suppliers and manage ordering of equipment and other software / hardware requirements for the firm on a national basis.
  • Liaise with accounts department for reimbursement of expenses for CIO and payment to suppliers.
  • Effect better work practices for IT HelpDesk by running surveys and other system implementation.
  • Travel bookings for IT staff and any other duties as required

Administrative Assistant

Self-Employed
04.2005 - 01.2008
  • In May 2005 I set up DigiPro to provide secretarial / administration and digital transcription services to the legal profession.
  • Contracted to Finlay Consulting (Commercial Lawyer).
  • Assisted property lawyers, barristers and OH&S expert witnesses with the typing and proofreading of lengthy reports.
  • Assisted sole legal practitioners by setting up their precedents and other legal documentation as required.

Secretarial Temp

Various Employers
02.2005 - 01.2008
  • Secretarial temping assignments through employment agencies

Executive Assistant

Finlay Consulting
02.2002 - 01.2005
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Facilitated training and onboarding for incoming office staff.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports, and presentations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Developed and maintained automated alert systems for important deadlines.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Created and managed office systems to efficiently deal with documentation.
  • Updated and maintained confidential databases and records.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Coordinated events and worked on ad hoc projects.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Handled incoming and outgoing mail, email and faxes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Screened personal and business calls and directed to appropriate party.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Wrote reports, executive summaries and newsletters.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Assisted Ron Finlay who is a sole practitioner as well as Principal Advisor to the Department of Transport Infrastructure Development Corporation (TIDC).
  • Ron also advised on the board of local government bodies (eg Liverpool Council) regarding large infrastructure, commercial projects and other commercial matters.
  • Assisted Ron in his commitments as Director / Secretary of several public companies as well as the Dispute Resolution Board of Australasia (DRBA).
  • Ron was also the Chairman of the Australian Baseball Federation (ABF) and I assisted in various administrative matters regarding the ABF.

Education

No Degree - Diploma in Legal Administrative Services

TAFE Ultimo
Sydney, NSW
02.2008

Skills

  • Various emailing systems including:
  • Microsoft Outlook
  • Gmail
  • Lotus Notes
  • Eudora Light
  • Groupwise
  • Document management systems
  • DOCS Open
  • Worksite
  • Worldox
  • Practice Evolve
  • Legal Management Systems:
  • CMS
  • Affinity
  • Law Ware
  • Transcription:
  • Live stream via VPN uploads and downloads
  • BigHand
  • Olympus
  • Express Dictate
  • NCH
  • Accounting Systems:
  • Solution 6
  • MYOB
  • Superannuation Systems:
  • AS6000
  • Online Invoicing Systems:
  • Datacert
  • Ascent
  • MYOB
  • Asset Tracking Systems:
  • Sys-Aid

Cooking, Reading, Crochet, Knitting, Walking, Movies, Bonsais, Gardening

I love cooking.  I have been told that I'm an excellent cook.  I live trying new recipes and improving on old ones.


Crochet and knitting are also a past-time that helps me to relax and I love creating new projects.


Walking with my husband is a way of getting fit and exercising as well as spending quality time together.


Enjoy watching movies at the cinema or on television with my husband.  It's our together time.


Gardening has always been my passion especially flowers but recently started growing our own vegetables.


Bonsais is only a recent interest which I hope to master.


Languages

French
Professional Working

Timeline

Legal Transcriptionist

Legal Transcript
08.2021 - Current

Personal Assistant to Barrister

Moser Legal Hybrid Trust
09.2020 - 08.2021

Administration Assistant

GL Maintenance Services
09.2019 - 09.2020

Administration Assistant / ESL Teacher

Eagle Vale Anglican Church
07.2017 - 05.2019

Personal Assistant to Senior Partner (Commercial)

Emil Ford Lawyers
04.2013 - 02.2017

Legal Administrator (Contract Work)

Rockwell Olivier
04.2012 - 08.2013

Precedents Administrator

Dibbs Barker Lawyers
02.2008 - 01.2012

Administrative Assistant

Self-Employed
04.2005 - 01.2008

Secretarial Temp

Various Employers
02.2005 - 01.2008

Executive Assistant

Finlay Consulting
02.2002 - 01.2005

No Degree - Diploma in Legal Administrative Services

TAFE Ultimo
Solange WylieAdministrator