Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Solomon Gough

Solomon Gough

MURRAY BRIDGE,SA

Summary

I am an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintaining focus and a positive attitude in stressful situations and high-volume environments is something I am proud of as well as being a reliable, compassionate and flexible individual and team member.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Compost Farmer

Costa Adelaide Mushrooms
11.2022 - 03.2024
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Coffee Shop Worker

Eat House
11.2020 - 11.2022
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
  • Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
  • Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Gardener

Murray Bridge Green
10.2020 - 11.2020
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.

Education

Certificate III - Hospitality

TAFE
Murray Bridge South, SA
12.2020

Certificate IV - Kitchen Operations

TAFE
Murray Bridge South, SA
12.2020

SACE Stage II -

Tyndale Christian School Murray Bridge
Murray Bridge, SA
12.2020

Diploma - Barista, Hygine And Safe Food Handling

TAFE
Murray Bridge South, SA
12.2018

Skills

  • Friendly, Positive Attitude

  • Teamwork and Collaboration

  • Customer Service

  • Flexible and Adaptable

  • Dependable and Responsible

  • Calm Under Pressure

  • Active Listening

  • Attention to Detail

  • Food handling safety

  • Food safety practices

  • Guest satisfaction

  • Guest service

  • Guest Relations

  • Food Running

  • Tableside Etiquette

  • Safe Food Handling

  • Food presentation

  • Sanitation

  • Strong Work Ethic

  • Exceptional customer service

  • Guest Engagement

  • Respectful and Compassionate

Certification

  • Fork lift license - 2023
  • Scissor lift license - 2023
  • EWP License - 2023

Interests

I love cooking for family and friends, camping, hiking and spending meaningful time together in a community. I am passionate about personal fitness.

Timeline

Compost Farmer

Costa Adelaide Mushrooms
11.2022 - 03.2024

Coffee Shop Worker

Eat House
11.2020 - 11.2022

Gardener

Murray Bridge Green
10.2020 - 11.2020

Certificate III - Hospitality

TAFE

Certificate IV - Kitchen Operations

TAFE

SACE Stage II -

Tyndale Christian School Murray Bridge

Diploma - Barista, Hygine And Safe Food Handling

TAFE
Solomon Gough