Summary
Overview
Work History
Education
Skills
Certification
Timeline

Solomon Havini

Mount Sheridan,QLD

Summary

Proven leader in traffic and security management, adept at enhancing operational efficiency and safety standards at Traffic Services and Heightened Security Solutions. Excelled in worker supervision and effective communication, achieving significant reductions in delivery times and incident response times. Skilled in documentation and safety management, fostering team collaboration and multitasking abilities to meet critical deadlines. Resourceful Administrative Officer achieved customer fulfillment goals through effective management of cost and logistics determinants. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Traffic Manager

Traffic Services
04.2022 - Current
  • Implemented continuous improvement initiatives, enhancing overall traffic operations efficiency.
  • Collaborated with cross-functional teams to develop integrated supply chain solutions for complex challenges.
  • Monitored industry trends to stay informed about best practices in traffic management techniques.
  • Developed and managed document tracking procedures and data gathering processes.
  • Reduced delivery times for increased customer satisfaction through effective traffic management.
  • Conducted training sessions for new team members on company policies, procedures, and systems related to traffic management operations.
  • Optimized traffic flow by analyzing and implementing efficient routing strategies.
  • Implemented safety protocols within the department to minimize accidents involving personnel or equipment during transportation processes.
  • Utilized advanced software tools to optimize routes, reduce miles driven, and minimize fuel costs in the transportation process.
  • Ensured compliance with local, state, and federal regulations regarding transportation and logistics.
  • Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Security Officer

Heightened Security Solutions
01.2019 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Security Site Supervisor

Professional Caliber Security
05.2018 - 01.2020
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Recorded incident reports with detailed accounts of occurrences.
  • Removed unauthorized persons from facility grounds.
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.
  • Managed team schedules to provide effective security coverage for building needs.
  • Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
  • Maintained detailed logs of daily activities, providing accurate records for management review.
  • Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
  • Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
  • Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
  • Wrote and submitted daily reports on security team operations.
  • Enhanced site security by implementing surveillance systems and conducting regular patrols.
  • Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
  • Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
  • Implemented access badge system, improving tracking of personnel movement within the facility.
  • Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
  • Evaluated performance metrics for security staff, providing constructive feedback for continuous improvement.
  • Performed routine maintenance checks on security equipment to ensure functionality and readiness.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
  • Assisted human resources with background checks on potential hires to maintain a secure workforce.
  • Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Trained security workers on site-specified procedures.
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Recorded daily security occurrences in site assignment log.
  • Managed security staff rotation for position coverage on breaks.
  • Performed security investigations and reported findings to client management.
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate.
  • Conducted fire drills and other simulated emergencies to determine overall site safety.
  • Assessed electronic security systems and reported malfunctions.

Administrative Officer

TAFE Queensland
03.2005 - 10.2015
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Created, prepared, and delivered reports to various departments.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Championed office sustainability efforts by implementing eco-friendly practices and raising awareness among staff members.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Trained and supervised employees on office policies and procedures.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Drafted common document templates to reduce time spent creating documents from scratch.

Education

Diploma - Management

Tropical North Queensland TAFE, Cairns, QLD
10.2011
  • Professional Development Studies: Ethical Decisions COC
  • Professional Development Studies: Aussie Host - Customer Service Studies
  • Recipient of Citizenship Award - Queensland Government

Skills

  • Documentation skills
  • Deadline-oriented
  • Worker Supervision
  • Multitasking Abilities
  • Team Collaboration
  • Effective Communication
  • Daily Operations Management
  • Vehicle Inspection
  • Safety standards
  • Safety Management

Certification


  • Industry Authority License, Traffic Management Implementation - Current
  • Construction (White Card) Induction - Current


Timeline

Traffic Manager - Traffic Services
04.2022 - Current
Security Officer - Heightened Security Solutions
01.2019 - 01.2022
Security Site Supervisor - Professional Caliber Security
05.2018 - 01.2020
Administrative Officer - TAFE Queensland
03.2005 - 10.2015
Tropical North Queensland TAFE - Diploma, Management
Solomon Havini