Solongo Nyamaa

Provide friendly and efficient service in a fast-paced environment, taking customer orders accurately, preparing and serving a variety of hot and cold beverages, and maintaining cleanliness and presentation standards throughout the café. I operate POS systems, handle cash and card transactions, and ensure all food safety and hygiene protocols being followed.

Consistently delivered professional, friendly, and engaging service by accurately taking food and drink
orders, explaining menu items, and accommodating special requests, such as dietary restrictions and food
allergies.
Managed a la carte service for 8-10 tables section per shift, efficiently managing table turnovers to maintain
high service standards.

• Identified leads, managed prospects, and secured new business opportunities within the construction industry
• Prepared and delivered customized sales proposals, following up with key decision-makers to drive sales growth
• Acted as a liaison between MES LLC and international vendor companies, ensuring clear communication through email, phone, and online meetings/training sessions
• Placed purchase orders aligned with client requirements for quality and quantity
• Managed procurement processes including shipment coordination, customs clearance, and timely delivery of goods

• Generated new business relationships with both local and international travel agencies and destination management companies
• Maintained and strengthened existing relationships with vendors and clients to ensure ongoing collaboration and satisfaction
• Advised clients on travel regulations, required documentation, insurance policies, and related services
• Collaborated with the marketing team by providing content and insights for social media posts, brochures, and promotional materials