Somalis Chan
Canley Vale, NSW
Summary
Inquisitive and dedicated Physiotherapist assistant with experience at JT Physio, skilled in pain management techniques and patient education. Proven ability to enhance clinic efficiency and patient satisfaction through effective communication and teamwork. Committed to ongoing education and ethical practice, ensuring optimal treatment outcomes in a collaborative environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physiotherapy Assistant
JT Physio
06.2024 - Current
- Supported physiotherapists during assessments and evaluations, ensuring comprehensive data collection for effective treatment planning.
- Worked closely alongside primary physiotherapists, taking detailed notes on their findings during evaluations for further input into patient treatment plans.
- Managed inventory of therapy equipment, ensuring a clean and well-stocked environment for optimal patient care.
- Coordinated appointment schedules with patients and therapists alike, contributing to efficient clinic operations.
Administrator
Complete Allied Health Care
01.2023 - Current
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
- Worked effectively in fast-paced environments.
- Coordinated with other departments to streamline cross-functional workflows using integrated POS tools.
- Streamlined communication between departments for better collaboration and productivity.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Physiotherapist Assistant
Smithfield Active Physio
01.2023 - 05.2023
- Reduced recovery time for injured athletes through targeted muscle strengthening and flexibility programs under Physiotherapist guidance.
- Provided support to patients during functional movement retraining and gait training exercises, ensuring safety and proper technique.
- Promoted optimal healing for soft tissue injuries using manual techniques such as massage and myofascial release under Physiotherapist supervision.
- Helped improve overall clinic efficiency by maintaining clean therapy areas, organizing equipment, and ensuring supplies were wellstocked.
Administrator
Pre-Uni New College Head Office
09.2020 - 03.2025
- Mentored new administrators, fostering professional growth while sharing valuable insights from personal experience in the field.
- Promoted a positive school culture through clear communication, consistent expectations, and celebrating student achievements.
- Enhanced the school's public image by showcasing student achievements and community partnerships through social media campaigns.
- Implemented data-driven decision-making processes to assess program effectiveness and inform future improvements.
- Streamlined communication channels between administration, faculty, and staff to foster a cohesive working environment that prioritized student success.
- Increased parental involvement in school activities through targeted outreach efforts such as newsletters and parent-teacher conferences.
Education
Bachelor of Physiotherapy -
Australian Catholic University
North Sydney, NSW03-2027
Higher School Certificate -
Canley Vale Highschool
Canley Vale, NSW12-2022
Skills
- Pain management techniques
- Soft tissue mobilisation
- Therapeutic exercise
- Professionalism and ethics
- Patient education and counselling
- Teamwork and multi-disciplinary collaboration
- Clinical documentation
- Continuing education commitment
Certification
- First Aid Certificate, 2025.
- Working with Children Check, 2024.
- Sports Trainer Cert. 1, 2024.
Languages
Chinese (Mandarin)
Cambodian
Timeline
Physiotherapy Assistant
JT Physio
06.2024 - Current
Administrator
Complete Allied Health Care
01.2023 - Current
Physiotherapist Assistant
Smithfield Active Physio
01.2023 - 05.2023
Administrator
Pre-Uni New College Head Office
09.2020 - 03.2025
Bachelor of Physiotherapy -
Australian Catholic University
Higher School Certificate -
Canley Vale Highschool
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