SOMAROUTHU VENKATA SATYA DEEPTI
19 Woodchester St, Parahills West,SA
Summary
Enthusiastic and dedicated professional actively seeking a part-time or casual role in any industry, where my robust background in customer service and hospitality can be effectively leveraged. With a genuine passion for the industry, I am eager to contribute my skills to enhance the overall customer experience and positively impact organizational progress. Known for my strong interpersonal skills, attention to detail, and commitment to delivering exceptional service, I aim to be an integral part of a dynamic team. My goal is to not only meet but exceed customer expectations, thereby contributing to the success of the organization while fostering my own continuous professional development. Ready to bring a positive attitude, adaptability, and a proactive approach to contribute to your team's success.
Overview
4
4
years of professional experience
Work History
IT Trainer
TechnoKraft Training & Solutions Pvt. Ltd
10.2019 - 08.2023
- Developed new IT training courses based on client requirement
- Assessed the training needs of individuals as well as work teams
- Delivered training on the Microsoft suite of products such as Microsoft Office, Excel, Access, and PowerPoint for entry-level technical students
- Delivered classroom-based training on programming languages, RHEL, RHCSA and networking
- Developed practice exercises for experiential learners
- Gave Feedback to class participants and provided individual coaching as needed.
- Collaborated with fellow trainers to develop comprehensive lesson plans, ensuring consistent delivery of material.
Multi-Role Specialist
Muffin Break Adelaide
09.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Expertly prepared and served a variety of coffee beverages in a fast-paced environment.
- Demonstrated proficiency in espresso machine operation, milk frothing, and coffee art.
- Maintained a clean and organized coffee station, contributing to overall hygiene standards.
- Executed daily baking tasks and food preparation, ensuring the availability of fresh and high-quality products.
- Followed recipes and production schedules to meet customer demands.
- Maintained cleanliness in the kitchen area and adhered to food safety protocols.
Education
BCA - Computer Applications
Kalinga University
Raipur2019
Chartered Accountancy -
ICAI
2015
HSC -
AP State Board
2013
SSC -
AP State Board
2011
Skills
- Excellent presentation skills with great public speaking ability
- Strong time management skills
- Has excellent interpersonal skills
- Effective Communication skills
- Highly Organized
- Sound Knowledge of IT
- Critical Thinking & Problem Solving
- Accountability & Flexibility
- Product Knowledge
- Report Generation
- Complaint Resolution
- Sales Expertise
- Promotional Support
- Retail Store Support
Languages
Telugu
Hindi
English
Visa Status
Student Visa Valid till Oct 2025
Availability
Monday - not available (5.00pm - 10.00pm)
Tuesday & Wednesday - available (after 12pm)
Thursday - Sunday (Anytime)
Reference
Provided upon request.
Timeline
Multi-Role Specialist
Muffin Break Adelaide
09.2023 - 01.2024
IT Trainer
TechnoKraft Training & Solutions Pvt. Ltd
10.2019 - 08.2023
BCA - Computer Applications
Kalinga University
Chartered Accountancy -
ICAI
HSC -
AP State Board
SSC -
AP State Board
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