Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Somin Kim

Templestowe Lower,VIC

Summary

I am a dedicated FOH (Front of House) professional with a strong focus on delivering exceptional customer service and maintaining high standards in kitchen and beverage operations. With a warm and friendly approach, combined with extensive experience in managing various responsibilities, I strive to foster a positive and vibrant work environment. My background includes managing reservations, preparing high-quality beverages and food, and ensuring a clean and organized dining space. I am eager to bring my skills and enthusiasm to a new opportunity in Australia.

Overview

2
2
years of professional experience

Work History

FOH Team Member

BBQ-K
Doncaster, VIC
02.2024 - Current
  • Meat Grilling: Expertly grill various types of meat according to customer preferences, ensuring high quality and taste.
  • Beverage and Charcoal Management: Prepare and serve a range of beverages and alcohol, including Lemon Lime Bitters and various types of ade, while also managing charcoal preparation.
  • Phone Reservations and Scheduling: Handle phone reservations and manage the reservation schedule to ensure smooth operations.
  • Customer Service: Provide friendly service with a warm smile, process orders, and payments, and respond to special requests to enhance customer satisfaction.
  • Restaurant Operations: Oversee restaurant opening procedures, maintain cleanliness in both the kitchen and service areas, and handle tasks such as washing and organizing cups.
  • Busser Role: Set up, organize, and clean tables to ensure a neat dining area, while providing flexible support to meet customer needs.

FOH Team Member

Chinese Restaurant
Korea
05.2023 - 12.2023
  • Serving and Customer Service: Serve meals, guide guests to their seats, and respond to customer requests to ensure a positive dining experience.
  • Beverage and Draft Beer: Accurately prepare and serve draft beer and other beverages, maintaining high standards of quality.
  • Cleaning and Payment Processing: Keep the environment clean by handling table cleaning, performing basic cleaning tasks, and efficiently processing payments.
  • Food Delivery Management: Manage food delivery orders, ensuring timely preparation, packaging, and coordination for smooth and accurate deliveries.

FOH Team Member (cafe, Bakery)

OPS
Korea
11.2022 - 02.2023
  • Bread and Cake Management: Manage bread packaging, slice baguettes, oversee expiration dates, and handle cake management and display to ensure product freshness and quality.
  • Beverage and Syrup Production: Prepare grapefruit and lemon syrups, brew milk tea, juice oranges, and grapefruits, and make coffee and ade to offer fresh and enjoyable beverages.
  • Kitchen and Cleaning Tasks: Close the coffee machine, organize inventory, assemble gift sets, and maintain a clean and organized kitchen.
  • Table Setting and Cleaning: Set up and organize tables to create a welcoming environment, while performing general cleaning to keep the space tidy.
  • Customer Service: Take and process orders, delivering friendly service to meet customer needs and enhance their overall experience.

Education

Myongji University
Seoul, Korea

Skills

  • Salesmanship
  • Table Setting
  • Order Taking
  • Reservation Management
  • Menu knowledge
  • Phone Etiquette
  • Greeting guests
  • Payment Processing

Languages

English
Professional
Korean
Native/ Bilingual

Timeline

FOH Team Member

BBQ-K
02.2024 - Current

FOH Team Member

Chinese Restaurant
05.2023 - 12.2023

FOH Team Member (cafe, Bakery)

OPS
11.2022 - 02.2023

Myongji University

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Somin Kim