Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sommer Ellery

MELBOURNE,VIC

Summary

Motivated Store manager with years of management experience in customer facing roles.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Store Manager

Gameology
07.2025 - 04.2026
  • Responsible for goal setting, including assigning and meeting key-performance indicators (KPIs)
  • Provided training and development to a diverse team
  • Managed store-wide stock management alongside investigating and solving stock discrepancies

Business Development Manager

Area 51
01.2023 - 01.2025
  • Coordinated and managed events including corporate exercises and birthday parties
  • Oversaw customer memberships and bookings
  • Ensured overall customer satisfaction

General Manager

Retun-It
01.2019 - 01.2023
  • Managed and supported a team of workers
  • Ensured compliance with workplace health and safety in a fast-paced and hazardous environment
  • Performed admin tasks such as ordering supply, answering the business phone and bookkeeping

Team Leader

My Muscle Chef
05.2017 - 12.2017
  • Supervised and guided a team to work efficiently and ensure deadlines were met
  • Performed maintenance work where required

Customer Service Attendant

Zambero
07.2016 - 09.2017

Service Cashier

Coles
10.2014 - 11.2015

Education

Diploma - Sound Engineering

JMC Academy

Diploma - Sport Development majoring in Coaching

Queensland TAFE

Diploma - Sport Psychology

Australian Catholic University

Skills

  • Information technology
  • Customer service communication
  • Emailing and scheduling
  • Team management and supervision
  • Delegation of tasks
  • Rostering of staff
  • Graphic design
  • Eye for detail
  • Team player
  • Encouraging a safe and friendly workplace environment

Certification

First-Aid and CPR Training Australia-Wide First Aid – 2023, Working with Children Blue Card Queensland Blue Card Services – 2023, CERT 2 of Sport and Recreation Earnshaw State College – 2017, CERT 1 of Information Technology Earnshaw State College – 2015

Timeline

Store Manager

Gameology
07.2025 - 04.2026

Business Development Manager

Area 51
01.2023 - 01.2025

General Manager

Retun-It
01.2019 - 01.2023

Team Leader

My Muscle Chef
05.2017 - 12.2017

Customer Service Attendant

Zambero
07.2016 - 09.2017

Service Cashier

Coles
10.2014 - 11.2015

Diploma - Sound Engineering

JMC Academy

Diploma - Sport Development majoring in Coaching

Queensland TAFE

Diploma - Sport Psychology

Australian Catholic University
Sommer Ellery