Motivated Store manager with years of management experience in customer facing roles.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Store Manager
Gameology
07.2025 - 04.2026
Responsible for goal setting, including assigning and meeting key-performance indicators (KPIs)
Provided training and development to a diverse team
Managed store-wide stock management alongside investigating and solving stock discrepancies
Business Development Manager
Area 51
01.2023 - 01.2025
Coordinated and managed events including corporate exercises and birthday parties
Oversaw customer memberships and bookings
Ensured overall customer satisfaction
General Manager
Retun-It
01.2019 - 01.2023
Managed and supported a team of workers
Ensured compliance with workplace health and safety in a fast-paced and hazardous environment
Performed admin tasks such as ordering supply, answering the business phone and bookkeeping
Team Leader
My Muscle Chef
05.2017 - 12.2017
Supervised and guided a team to work efficiently and ensure deadlines were met
Performed maintenance work where required
Customer Service Attendant
Zambero
07.2016 - 09.2017
Service Cashier
Coles
10.2014 - 11.2015
Education
Diploma - Sound Engineering
JMC Academy
Diploma - Sport Development majoring in Coaching
Queensland TAFE
Diploma - Sport Psychology
Australian Catholic University
Skills
Information technology
Customer service communication
Emailing and scheduling
Team management and supervision
Delegation of tasks
Rostering of staff
Graphic design
Eye for detail
Team player
Encouraging a safe and friendly workplace environment
Certification
First-Aid and CPR Training
Australia-Wide First Aid – 2023, Working with Children Blue Card
Queensland Blue Card Services – 2023, CERT 2 of Sport and Recreation
Earnshaw State College – 2017, CERT 1 of Information Technology
Earnshaw State College – 2015