Som Sekhar Vommi
Sydney,NSW
Summary
I hold a Master of Management (GPA: 3.4/4.0) from the University of Technology Sydney (UTS) and a Bachelor's degree in Computer Science Engineering. With 3 years of experience in Supply Chain Management, IT Support, and Customer Service, I have developed a comprehensive skill set in operational workflows, technical troubleshooting, and customer service excellence. My experience in Meyer Food Co and Morsl has strengthened my ability to manage logistics, inventory, IT support systems, and provide exceptional customer service. I am now seeking opportunities in Supply Chain, IT Support, and Customer Service roles to leverage my skills and contribute to operational efficiency and service excellence.
Overview
4
4
years of professional experience
Work History
Operations Support
Morsl
01.2025 - Current
- Oversaw daily operational workflows, ensuring accurate and timely task completion.
- Monitored inventory, logistics, and order processing via Odoo, ensuring continuity of supply and resolving discrepancies.
- Acted as a liaison between Operations and IT teams, troubleshooting technical issues, and ensuring seamless operations.
- Managed IT support for operational tools, including user account setup, device preparation, and troubleshooting technical issues such as offline kiosks.
- Coordinated IT ticket tracking and resolution, ensuring swift follow-up and issue resolution.
- Prepared, updated, and distributed operational reports, dashboards, and documentation, contributing to process improvements.
- Responded to customer and vendor inquiries, resolving issues and escalating as necessary.
Supply Planner
Meyer Food Co
06.2021 - 06.2024
- Managed procurement, inventory, and logistics using SAP (Business by Design) to ensure accurate stock levels and timely deliveries.
- Worked with suppliers to negotiate contracts, ensure quality standards, and resolve any supply chain issues.
- Monitored demand plans, supplier performance, and maintained accurate procurement records.
- Prepared purchase orders, and tracked inventory to ensure smooth operational flow.
- Supported the new product development team, collaborating across departments to streamline product launches.
- Conducted monthly stock checks and maintained master data for all products, ensuring correct Bills of Materials and Bills of Operation.
Education
Bachelor of Computer Science Engineering -
[University Name]
India01.2017
Master of Management - Operations & Supply Chain Management
University of Technology Sydney
Skills
- Supply Chain Management
- SAP (Business by Design)
- Odoo
- IT Support
- Technical Troubleshooting
- Kiosk Rebooting
- IT Documentation
- 365 Systems Coordination
- First-Line IT Support
- Device Setup
- IT Ticket Management
- Customer Service
- Customer Inquiries
- Issue Resolution
- Vendor Communication
- Refunds
- Account Creation
- Service Continuity
- Soft Skills
- Strong Communication
- Leadership
- Time Management
- Problem-Solving
- Process Improvement
Accomplishments
- Java & Oracle Certification, Satya Technologies, India, 07/17, Successfully completed Java and Oracle certifications, securing Grade A+. This accomplishment enhanced my technical skills in programming and database management.
- Udemy Certified Courses, 2020, Operations and Supply Chain Management, Fundamentals of End-to-End Supply Chain Management
References
Available upon request.
Personal Information
Visa Status: Currently on Bridging Visa A with full working rights.
Activities
Event Officer, UTS Post Business Society, As an Event Officer during my master's at UTS, I developed strong communication and leadership skills. I organized online and offline events, working closely with a team to ensure their success and enhance the student experience.
Timeline
Operations Support
Morsl
01.2025 - Current
Supply Planner
Meyer Food Co
06.2021 - 06.2024
Bachelor of Computer Science Engineering -
[University Name]
Master of Management - Operations & Supply Chain Management
University of Technology Sydney
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