Friendly employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Manager
SUPALOVE
CANBERRA, ACT
11.2024 - 06.2025
Managed daily restaurant operations, ensuring smooth service and customer satisfaction.
Trained and supervised staff on service standards and food safety protocols.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Handled customer inquiries and resolved issues to enhance dining experience.
Cafe All Rounder
Metropole Cafe
Sydney
02.2022 - 10.2024
Processed transactions efficiently using POS machine to enhance operational flow.
Delivered exceptional customer service to ensure high levels of client satisfaction.
Maintained cleanliness and organization of café environment for optimal guest experience.
Demonstrated extensive knowledge of coffee and breakfast menu offerings to assist customers.
Greeted customers upon arrival, providing guidance with menu selections.
Cleaned tables in dining area before and after customer seating to uphold standards.
Communicated effectively during all customer interactions to foster positive relationships.
Assisted Barista with coffee preparation during peak hours as needed.
Wait Staff Member
EBISU
Sydney
01.2020 - 01.2022
Provided exceptional customer service in fast-paced dining environment.
Took and processed customer orders using POS system efficiently.
Delivered food items to customers at their tables in a friendly, courteous manner.