Somya Zaman
Clayton South,VIC
Summary
I'm a student of RMIT University of IT. I have kitchen hand, Customer service representative and front of house experience.
Overview
2
2
years of professional experience
Work History
Front of House Waitress
Afgan Kitchen
Dandenong, VIC
07.2023 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
Customer Service Representative
Ecstasy Group Of Studies
Bangladesh
01.2022 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor Of IT - Melbourne
RMIT University
Melbourne, VICSkills
- Dish Preparation
- Wine Pairings
- Food Sales and Promotion
- Customer Needs Assessments
Timeline
Front of House Waitress
Afgan Kitchen
07.2023 - 08.2023
Customer Service Representative
Ecstasy Group Of Studies
01.2022 - 06.2022
Bachelor Of IT - Melbourne
RMIT University