Tran Sy Son
Cleveland
Summary
- Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars.
- Organized Car Detailer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
- Motivated Restaurant Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Focused and reliable Restaurant Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
- Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
- Reliable and upbeat Shop Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Ram Ram Supermarket
08.2020 - 01.2021
- Remained calm and composed in tense situations involving angry or upset customers.
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations with effective inventory management and restocking practices.
Restaurant Waiter
Vietsoul Restaurant
02.2021 - 07.2021
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
Car Wash Detailer
Sparklers Car Wash
07.2021 - 12.2023
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Managed scheduling appointments efficiently while remaining flexible to accommodate walk-in clients when possible.
- Maintained a clean and organized work environment for efficient service delivery.
- Painted engine components and related parts by using spray gun or aerosol can and masking material.
- Polished windows and mirrors of vehicles and equipment.
- Mastered various cleaning techniques for optimal results on different vehicle surfaces.
- Removed dirt and debris from vehicle and equipment interiors.
Education
High School Diploma -
Tri Duc High School
Ho Chi Minh City, VN02.2020
Skills
- Inventory Tracking Software
- Pressure Regulation
- Minor Repairs
- Wax application
- Food safety understanding
- Accurate money handling
- Food Running
- Cash Handling
- Product Merchandising
- Special Order Coordination
- Friendly and Helpful
- Attention to Detail
Timeline
Car Wash Detailer
Sparklers Car Wash
07.2021 - 12.2023
Restaurant Waiter
Vietsoul Restaurant
02.2021 - 07.2021
Shop Assistant
Ram Ram Supermarket
08.2020 - 01.2021
High School Diploma -
Tri Duc High School
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