Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sona Kuriakkose

Aged Care Kitchen Assistant
HIGHTON

Summary

Highly efficient and professional in kitchen assistance. Adept in hospitality management and problem-solving, I significantly enhanced guest satisfaction at Green Residency. My expertise in guest relations and a strong teamwork orientation have consistently improved operational efficiency and customer service standards, leading to notable achievements in guest experience and repeat business.

Overview

3
3
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Hotel Front Desk Clerk

Green Residency
06.2024 - 01.2025
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.

Kitchen Hand

Olan
06.2024 - 01.2025
  • Followed recipes and chef instructions to prepare food correctly.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Volunteer

Osanam Bhavan
01.2022 - 02.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Education

Bachelor's Degree - Nursing

Deakin University
Geelong, VIC
04.2001 -

High School Diploma -

Hill Blooms School
Mananthavady , Kerala
04.2001 -

Skills

Customer service

Greeting guests

Guest relations

Cooking

Language proficiency

Cleaning and sanitation

Time management

Dishwashing

Hospitality management

Heavy lifting

Multitasking

Public speaking

Certification

Working with children check

Timeline

Hotel Front Desk Clerk

Green Residency
06.2024 - 01.2025

Kitchen Hand

Olan
06.2024 - 01.2025

Volunteer

Osanam Bhavan
01.2022 - 02.2024

Bachelor's Degree - Nursing

Deakin University
04.2001 -

High School Diploma -

Hill Blooms School
04.2001 -

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Sona KuriakkoseAged Care Kitchen Assistant