Sonakshi
Westmead,NSW
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Store Team Member
Target
Blacktown, NSW
04.2024 - 11.2024
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated cash register to process sales transactions.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed routine maintenance and repair.
- Attended training sessions focused on developing retail skillset.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Retail Store Assisstant
BP Retail
Mosman, NSW
12.2023 - 10.2024
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Cleaned shelves, counters and tables to maintain organized store.
- Received deliveries from vendors and ensured proper storage in designated areas.
- Received and verified shipments, ensuring order accuracy and quality standards.
- Operated point of sale system, handling cash, credit, and returns transactions efficiently.
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Managed household errands and other essential duties.
Assisstant Store Managerp
Metro petroleum
Old Toongabbie, NSW
07.2023 - 08.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed inventory and supplies to ensure materials were available when needed.
- Restocked shelves with new merchandise when required.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Answered questions about current promotions and resolved issues according to store policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Updated and maintained databases with current information.
Education
Bachelors of Networking And Telecommunication -
Polytechnic Institute of Australia
Sydney, NSWSkills
- Effective communication
- Customer engagement
- Store maintenance
- POS system operation
- Cash handling accuracy
- Stock replenishment
- Promotional support
- Goal-oriented mindset
- Data entry proficiency
- Product promotion
- Customer needs assessment
- Adaptability
- Teamwork
- Friendly and helpful
- Excellent communication
Timeline
Store Team Member
Target
04.2024 - 11.2024
Retail Store Assisstant
BP Retail
12.2023 - 10.2024
Assisstant Store Managerp
Metro petroleum
07.2023 - 08.2023
Bachelors of Networking And Telecommunication -
Polytechnic Institute of Australia