SONAL TAMANG
Belmont,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Graduate Accountant
Austasia Group
12.2021 - 02.2023
- Worked in Management Accounting team
- To maintain internal database and submit expense report
- Meeting monthly deadline
- Assisting with payroll
- Preparing monthly cashflow statements and management report
- Responsible for training 3 new intern & graduate accountants
- Assist with analyzing financial statements on a monthly basis and report on variance.
- Tracked funds, prepared deposits and reconciled accounts.
Housekeeping Room Attendant
AHS Hospitality
11.2020 - 11.2021
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
Cashier
Bhatbhateni Supermarket
05.2016 - 03.2018
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Master of Professional Accounting - Accounting
Edith Cowan University
Perth, WA07.2021
Skills
- Efficient data entry processor with a high level of accuracy
- Confident user of Microsoft Word, Outlook, and Excel
- Highly motivated with the ability to deliver on deadlines
- Excellent customer service and rapport building skills
- Effective written and verbal communication skills
student voluntering
- Participated as student volunteer at the Kings Park End of Year Big Day Out on 11th December 2019, where my duties were to manage group of 15 primary school student in the entire trip at the Kings Park starting with their attendance, guiding maps routes, ensuring safety, playing games, etc.
Timeline
Graduate Accountant
Austasia Group
12.2021 - 02.2023
Housekeeping Room Attendant
AHS Hospitality
11.2020 - 11.2021
Cashier
Bhatbhateni Supermarket
05.2016 - 03.2018
Master of Professional Accounting - Accounting
Edith Cowan University
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