Summary
Overview
Work History
Education
Skills
Timeline
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Sonali Chand

Terrigal,NSW

Summary

Recent graduate with a strong foundation in human anatomy and physiology, along with focused expertise in neuroscience. Gained hands-on research experience through academic projects, and developed skills in teamwork, problem-solving, and time management. Eager to launch a meaningful career in research, bringing commitment, curiosity, and drive to every opportunity.

Overview

11
11
years of professional experience

Work History

Medical Secretary

Sydney Endocrine Associates
04.2025 - Current
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Registered new patients in electronic medical records prior to appointment scheduling.

Server

Maew Maew
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Medical Receptionist

Surgeon - St Vincent's Clinic/St George Hospital
10.2024 - 04.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Developed proficiency in Gentu software

Server

Terrigal Pavilion
12.2023 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Telephone Crisis Supporter (Student Volunteer)

Lifeline
01.2023 - 06.2023
  • Actively listened to help seekers, giving them the space to openly express their feelings and feel supported and validated in those emotions.
  • Developed meaningful one-off connections with help seekers in crisis, allowing them to feel safe and heard.
  • Maintained connections with help seekers whilst simultaneously calling in In-Shift-Supervisors (ISS) during imminent situations.
  • Collaborate with help-seekers to identify and empower them to utilise support networks and/or safety plans if necessary.

Host/Waitress

TGI Fridays
03.2021 - 06.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

Stylist

Glassons
09.2020 - 01.2021
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Connected and engaged with customers to understand styling needs.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Worked towards KPI targets with the other stylists as a team
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Stylist

Lovisa
03.2020 - 09.2020
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Supported loss prevention goals by monitoring shopper behavior.

Dance Teacher

ART Dance Academy
01.2014 - 01.2016
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned routines for recitals and performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Communicated with students and parents in person, via email and by phone to resolve issues and answer questions.

Education

Bachelor of Medical Science - Anatomy And Physiology

Macquarie University
North Ryde, NSW
03-2025

Bachelor of Cognitive And Brain Science -

Macquarie University
North Ryde, NSW
03-2025

Higher School Certificate -

Central Coast Grammar School
Central Coast, NSW
2019

Skills

  • Critical thinking
  • Foundation in neuroscience
  • Research design
  • Team-oriented personality
  • Microsoft Office proficiency
  • Ethics compliance

Timeline

Medical Secretary

Sydney Endocrine Associates
04.2025 - Current

Medical Receptionist

Surgeon - St Vincent's Clinic/St George Hospital
10.2024 - 04.2025

Server

Maew Maew
08.2024 - Current

Server

Terrigal Pavilion
12.2023 - 07.2024

Telephone Crisis Supporter (Student Volunteer)

Lifeline
01.2023 - 06.2023

Host/Waitress

TGI Fridays
03.2021 - 06.2022

Stylist

Glassons
09.2020 - 01.2021

Stylist

Lovisa
03.2020 - 09.2020

Dance Teacher

ART Dance Academy
01.2014 - 01.2016

Bachelor of Medical Science - Anatomy And Physiology

Macquarie University

Bachelor of Cognitive And Brain Science -

Macquarie University

Higher School Certificate -

Central Coast Grammar School

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Sonali Chand