Summary
Overview
Work History
Education
Skills
Timeline
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Sonali Rasali

Strathfield ,NSW

Summary

High-energy successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with player committed to guest satisfaction.

Overview

7
7
years of professional experience

Work History

House Keeping

Rydges Central Sydney
Central , NSW
02.2019 - Current
  • Organized supplies for efficient use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Used different cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Responded to guest requests for linens and items quickly, which increased patron satisfaction.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Customer Service Cashier

Cold rock ice creamy
Randwick, NSW
01.2019 - 01.2020
  • Organized supplies for efficient use based on expected customer needs.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Responded to guest requests for linens and items quickly, which increased patron satisfaction.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Redeemed coupons and cross-sold products.
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers warmly and responded to requests for information.
  • Trained new employees in cashiering procedures, offering assistance in resolving different ways issues.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Worked closely with front-end staff to assist customers.
  • Stayed up to date on current item discounts to support promotions.
  • Welcomed customers, offering assistance to help find necessary store items.

Education

High School Diploma -

The One International College
Camellia, NSW
10.2019

Skills

  • Housekeeping abilities
  • Housekeeping understanding
  • Housekeeping duties
  • Exceptional customer service skills
  • Customer service abilities
  • Customer service focus
  • Greeting customers
  • Serving customer needs
  • Handling customer complaints
  • Customer friendly

Timeline

House Keeping

Rydges Central Sydney
02.2019 - Current

Customer Service Cashier

Cold rock ice creamy
01.2019 - 01.2020

High School Diploma -

The One International College

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Sonali Rasali