Sonali Thukral
Fairfield,NSW
Summary
IT Specialist "Results-driven professional with a passion for innovation, delivering excellence, and exceeding expectations."
Overview
6
6
years of professional experience
Work History
Customer service executive
Mcdonalds
06.2020 - Current
- Proficient in cash register operation, ensuring accurate and efficient transactions in a fast-paced environment;
- Experienced in training and mentoring new employees, fostering a cohesive and high- performing team;
- Strong team management skills, driving productivity, and maintaining a positive work atmosphere for optimal performance;
Assistant Accountant
VJG International Pvt Ltd
06.2017 - 02.2020
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
Education
Masters - Information Technology
Victorian Institute of Technology
06.2022
Advanced Diploma - Computer Education
Kansia Computer Centre
2018
Bachelor of Business Administration - undefined
Guru Jambeshwar University
2017
Skills
- Data analysis and
- Interpretation
- Programming languages
- (eg, Python, Java, C)
- Database management
- (eg, SQL, MySQL)
- Customer service
- Report Preparation
- Accounts Payable and Accounts Receivable
- Customer Consulting
- Computer Proficiency
- Client relationship
- Management
Additional Information
1. Computer Networks and Data Communications: Designed and implemented a secure network infrastructure, resolving connectivity issues and optimizing performance.
2. IT Helpdesk Support: Provided exceptional support, managing tickets and assisting users with technical inquiries.
3. Database management Systems: Optimized databases, Implemented backups, and used SQL queries for efficient data management.
4. Network security and Cybersecurity: Implemented robust security measures, conducted assessments, and fortified the network against cyber threats.
Timeline
Customer service executive
Mcdonalds
06.2020 - Current
Assistant Accountant
VJG International Pvt Ltd
06.2017 - 02.2020
Masters - Information Technology
Victorian Institute of Technology
Advanced Diploma - Computer Education
Kansia Computer Centre
Bachelor of Business Administration - undefined
Guru Jambeshwar University
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