Sonali Thukral
Seven Hills,NSW
Summary
Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with Customer Service Representative field knowledge and dedication to going beyond to properly complete tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
MacDonalds
Sydney, NSW
06.2019 - 10.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
Assistant Accountant
VJG International Pvt Ltd
Chandigarh, India, Chandigarh
06.2017 - 02.2020
- Assisted in preparation of monthly financial statements and management accounts.
- Verified accuracy of invoices and other accounting documents or records.
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Performed month-end close procedures such as journal entries and reconciliations.
- Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
- Maintained the fixed asset register and depreciation schedules on a monthly basis.
- Provided support for external auditors during annual audit engagements.
- Processed accounts payable and receivable invoices in an accurate manner according to company policy.
Education
Masters in Information Technology - Information Technology
Victorian Institute of Technology
Sydney, NSW06.2022
Professional Year - Information Technology
Professional Year
QIBASkills
- Customer Engagement
- Drive-Thru Operations
- Customer Service
- Time Management
- Crew Leadership
- Sales Expertise
- Team Contributions
- Problem-Solving
- Configuration Management
- Data Synchronization
- Software Applications
- UI/UX
- Test Planning and QA
- Microsoft ASPNET
- Database Management
- Fluent in C, C, C#
- Efficient Data Management
- UX Design Principles
- Cyber Security Protocols
- Oracle (SQLPLUS)
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Limited
Affiliations
SOCIAL SERVICE
Active member of various Animal Welfare groups that focus on treatment and adoption of stray, and abandoned animals. • Contributed to human rights and social awareness by distributing essential supplies to the needy in response to COVID-19 pandemic with Human Rights Welfare Society as COVID-19 Warrior. • Active volunteer for the A.G. Punjab Blood Donors society spreading awareness about eye and blood donation, participating in camps and drives
Certification
- First Aid/ CPR
- Advanced diploma in Computer education (2018)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Crew Member
MacDonalds
06.2019 - 10.2023
Assistant Accountant
VJG International Pvt Ltd
06.2017 - 02.2020
Masters in Information Technology - Information Technology
Victorian Institute of Technology
Professional Year - Information Technology
Professional Year
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