Sonam Deki
Lawson,ACT
Summary
- Highly motivated and organized employee striving to provide high-quality service to the clients.
- Positive and adept to working under pressure.
- Team player.
- Good personality and interpersonal skills with strong customer focus and a very good team player.
- Passionate about real estate and property management, and zeal to learn new skills set.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Supervisor
The Italian Place Providore & Bottega
Braddon, ACT
2021.10 - Current
- Oversee food preparation protocol
- Perform food quality checks
- Monitor employee performance and train staff, and provide mentorship
- Provide customer services and handle complaints
- Make coffee and keep track of the café products
- Open retail store as per procedure
- Manage inventory and stock.
Barista/Acting Supervisor
Compass Group
Parliament House, Parkes, ACT
2018.03 - 2021.06
- Prepared coffee and attended table
- Handled cash and POS register operation
- Provided customer services and handled complaints
- Managed booking for high teas through phone calls and making reservations
- Managed and administered café stock taking/inventories
- Trained and provided mentorship to new staff.
Assistant Engineer
Department Of Engineering Services, MoWHS
Thimphu, Bhutan
2011.01 - 2017.07
- Prepared cost estimate and rate analysis for building projects & civil works.
- Building Inspector
- Prepared property valuation for compensation and acquisition for government projects.
- Supervised construction works delivered on contract.
- Reviewed and verified invoices from contractors.
- Coordinated and assisted in the preparation and administration of tenders and contracts.
- Monitored and prepared report on contract variations
- Coordinated and performed quality control and management of construction works as per technical specifications
Education
Advanced Diploma of Business -
Canberra Business and Technology College
Diploma of Civil Engineering - Engineering
Jigme Namgyel Engineering College
Skills
- Customer Service
- Effective Time Management
- Ability to multitask
- Ability to work under pressure
- Cash Register Operations
- Cash Handling and Reconciliation
- Computer Proficiency
- Administrative Documentation
- Flexible and Adaptable
- Collaboration
Certification
- ACT Driver License
- ACT Certification of Registration in Real Estate
- WWVP
- First Aid
- RSA
Timeline
Retail Supervisor
The Italian Place Providore & Bottega
2021.10 - Current
Barista/Acting Supervisor
Compass Group
2018.03 - 2021.06
Assistant Engineer
Department Of Engineering Services, MoWHS
2011.01 - 2017.07
Advanced Diploma of Business -
Canberra Business and Technology College
Diploma of Civil Engineering - Engineering
Jigme Namgyel Engineering College