Sonam Deshmukh
Bull Creek
Summary
Leverage my experience and strong interpersonal skills to contribute to operational excellence and regulatory compliance in the fields of healthcare administration and biomedical engineering
Overview
14
14
years of professional experience
Work History
Senior Executive – HR (Pharma & Life Sciences)
CPLS Global
India
01.2022 - 06.2023
- Designed and executed recruitment strategies for pharma clients.
- Managed full-cycle recruitment and maintained candidate records.
- Coordinated with hiring managers and tracked requisitions.
- Utilized digital platforms for sourcing and documentation.
Front Office & Customer Relations
The Taj Mahal Palace Hotel
India
05.2010 - 08.2010
- Delivered exceptional guest service and managed front desk operations.
- Handled guest inquiries, billing, and coordinated with housekeeping.
- Operated PMS and maintained guest satisfaction tracking systems.
Associate – Special Projects
Alpha Plus Technologies Pvt. Ltd.
India
01.2010 - 04.2010
- Created user manuals and marketing content for software products.
- Supported hiring processes and vendor coordination.
Business Development Executive
Alpha Plus Technologies Pvt. Ltd.
India
07.2009 - 12.2009
- Conducted market research and generated new business leads.
- Delivered product presentations and supported major product launches.
- Maintained client relationships and gathered feedback for product improvement.
Education
HLT33021 Certificate III in Allied Health
TAFE
Industrial Skills Training11-2025
Certificate - Biomedical Equipment & Healthcare Technology Management
Delft
Netherlands02-2025
Diploma - Business Management
NMIMS
02-2015
Bachelor - Biomedical Engineering
Mumbai University
05-2009
Higher Secondary Certificate - Science
Army School
03-2005
Skills
- Administrative coordination and reception support
- Facilities and engineering support
- CMMS familiarity and job tracking
- Document and data management
- Stakeholder communication and engagement
- Event coordination and scheduling
- Customer service and front desk operations
- Cross-functional team coordination
- Business development
- Hiring and training
- Customer relations
Languages
English
Native or Bilingual
Hindi
Full Professional
Chinese
Elementary
Training
- Industrial Implant Training at Bombay Hospital and Research Centre, Mumbai
- Hands-on training in medical equipment maintenance, breakdown support, and preventive servicing.
Additional Information
Work Eligibility: Full working rights in Australia; no employer sponsorship required.
Timeline
Senior Executive – HR (Pharma & Life Sciences)
CPLS Global
01.2022 - 06.2023
Front Office & Customer Relations
The Taj Mahal Palace Hotel
05.2010 - 08.2010
Associate – Special Projects
Alpha Plus Technologies Pvt. Ltd.
01.2010 - 04.2010
Business Development Executive
Alpha Plus Technologies Pvt. Ltd.
07.2009 - 12.2009
HLT33021 Certificate III in Allied Health
TAFE
Certificate - Biomedical Equipment & Healthcare Technology Management
Delft
Diploma - Business Management
NMIMS
Bachelor - Biomedical Engineering
Mumbai University
Higher Secondary Certificate - Science
Army School