Sonam Gyeltshen
Bruce,ACT
Overview
11
11
years of professional experience
Work History
Teacher
Mongar Higher Secondary School
01.2022 - 07.2025
- Engaged in teaching core subjects, and mentoring students.
- Organized and facilitated extracurricular activities to enhance student engagement and learning outcomes.
- Worked closely with school administration to ensure the quality of education and adherence to educational standards.
- As a Scout Leader in school, organized scouting activities such as camping and community service, promoting values like discipline and teamwork, and guided students in developing leadership and life skills.
Retail Worker
Family Business
01.2015 - 02.2022
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Restocked the items and cleaned the stores
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranged.
Assistant Cook
Phunsum Hotel
08.2019 - 02.2021
- Prepared food orders to support waitstaff and other team members.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
- Maintained open communication with front-of-house staff regarding menu items or special requests.
- Contributed to menu planning with innovative ideas that capitalized on seasonal ingredients.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Collaborated with team members to execute successful daily meal services for up to 200 guests.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
- Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
- Improved customer satisfaction with well-prepared dishes that met dietary restrictions and preferences.
Education
Samtse College of Education
01.2022
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Sherubtse College
01.2019
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Yangchenphu Higher Secondary School
01.2015
Skills
- Microsoft office (word, excel, PowerPoint)
- Self-motivated
- Effective time management
- Effective Communication and Teamwork
- Multitasking and adaptability
- Hard working
- Motivation and guidance to others
- Growth mindset
- Relationship building
- Cash handling accuracy
- Store cleaning
- Stock replenishment
- Time management
- Multitasking
- Effective communication
- Customer engagement
- Product restocking
- Sales target achievement
- Reliable and responsible
- Honest and dependable
- Team cooperation
- Strong communication and interpersonal skills
- Flexible hours
- Store organization
- Building customer loyalty
- Customer service
Languages
English
Professional Working
Nepali
Limited Working
Dzongkha
Native or Bilingual
Hindi
Elementary
Timeline
Teacher
Mongar Higher Secondary School
01.2022 - 07.2025
Assistant Cook
Phunsum Hotel
08.2019 - 02.2021
Retail Worker
Family Business
01.2015 - 02.2022
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Sherubtse College
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Yangchenphu Higher Secondary School
Samtse College of Education
Training
- UNESCO, Thailand, Global Citizenship Education Development, 2024
- Royal Institute for Governance and Strategic Studies, Bhutan, Leadership Skills for Professional Excellence, 2024-09-02 to 2024-09-04
- Ministry of Education and skills Development, Bhutan, Inclusive Education, 2024
- Institute of Professional studies, Bhutan, Cultural Guide, 2015
- Bhutan Scouts Association, Bhutan, Scout Leadership Training, 2014-12-21 to 2015-01-11
- Ministry of Information and communication, Techstars startup Weekend, 2018
- Sherubtse College, Sherubtse Students leadership program, 2017-09-04
- Music of Bhutan Research Centre, Students Archiving Project, 2013-12-30 to 2014-01-05
- BHUTAN CENTRE for MEDIA AND DEMOCRACY, Community Mapping, 2013-12-18 to 2013-12-28
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