SONAM JAMTSHO
Nollamara,WA
Summary
Dedicated Community Services graduate with over 400 hours of practical experience in NDIS Support Coordination and community services. Proficient in NDIS planning, needs assessment, and stakeholder coordination, with training in participant onboarding, risk assessment, and service agreements. Skilled in communication and safeguarding, focused on promoting participant choice, control, and inclusion.
Overview
4
4
Languages
1
1
Certification
13
13
years of professional experience
Work History
VOLUNTEER – DISABILITY AND SOCIAL SUPPORT
Future Living Trust Inc & Spectrum Space
10.2025 - Current
- Delivered person-centred, strengths-based support to people with disability and autistic young adults, enhancing their engagement in social and community programs.
- Support participants to work towards individual goals and participate safely in inclusive community activities.
- Facilitated outings and structured activities to promote independence, communication, confidence, and meaningful participation among participants.
- Apply autism-informed and Positive Behaviour Support principles under organisational guidance.
- Documented and communicated professional observations while collaborating with participants, families, staff, and volunteers to ensure effective support.
FACILITIES SUPPORT
Green Fairway Village
01.2023 - Current
- Facilitated recreational programs, social activities and community events to enhance participation, connection and wellbeing.
- Assist new residents with orientation, move-in processes and familiarisation with facilities, activities and services.
- Coordinated activities and resolved issues by collaborating with residents, colleagues, contractors and stakeholders.
- Identified and reported incidents and hazards, utilizing risk management, problem-solving and conflict-resolution skills.
FIELD PLACEMENT – SUPPORT COORDINATION
Developmental Disability WA (DDWA)
03.2026 - 05.2026
- Analyzed NDIS plans, participant goals, funded supports, and budgets to enhance service planning and ensure effective funding monitoring.
- Facilitated participant intake, needs assessment, and service planning under supervision, emphasizing participant goals and promoting choice and control.
- Participated in home visits and stakeholder meetings with families, support workers, therapists and service providers.
- Used CRM systems to maintain participant information, support logs, timesheets and professional documentation while maintaining confidentiality.
- Researched and contributed to advocacy initiatives, housing solutions, SIL options, positive behaviour support strategies, and inclusive community programs.
- Completed 200-hour professional placement in community services, gaining hands-on experience in participant support.
FIELD PLACEMENT – MEN SUPPORTING MEN PROGRAM
Ebenezer Aboriginal Corporation
03.2025 - 06.2025
- Facilitated men's peer support groups using trauma-informed, strengths-based and person-centred approaches.
- Guided clients in identifying needs, accessing services, and building community connections.
- Facilitated community engagement, outreach initiatives, and program coordination.
- Coordinated case management, referrals, and advocacy, ensuring accurate confidential documentation.
- 200-hour professional placement
RANGER OFFICER
Department of Forest and Park Services
07.2013 - 12.2022
- Applied risk assessment, conflict resolution, and incident management to effectively address community concerns and ensure safety.
- Delivered community education and awareness programs to diverse communities, enhancing understanding of environmental conservation.
- Prepared reports and maintained professional records, facilitating informed decision-making among stakeholders.
Education
BACHELOR OF COMMUNITY SERVICES -
Stanley College
Perth, WA06-2026
DIPLOMA - FOREST SCIENCE
Royal University of Bhutan
College of Natural Resources06-2013
Skills
- Support coordination
- Budget monitoring
- Service planning
- Advocacy and referrals
- Advocacy and referrals
- Case management
- Risk management
- NDIS reporting
- Trauma-informed care
- Behaviour support
LANGUAGES
English
Dzongkha
Hindi
Nepali
Certification
NDIS Worker Screening Check, Working with Children Check, National Police Clearance, Australian C-Class Driver’s Licence
RELEVANT TRAININGS
- Support Coordinator Training – MPD Provider Training | August 2026
- Practical training covering NDIS plans, support categories, participant onboarding, risk assessments, support plans, service agreements, budgets, provider engagement, allied health collaboration, plan variations, reassessments, NDIS reporting, invoicing, provider compliance and crisis planning.
- Introduction to Guardianship & Administration – DDWA | May 2026
- NDIS Worker Orientation – Quality, Safety and You
- Positive Behaviour Support & Trauma-Informed Practice
- Human Rights & Mandatory Reporting
- Reporting Workshop – Unique Support Services | April 2026
Timeline
FIELD PLACEMENT – SUPPORT COORDINATION
Developmental Disability WA (DDWA)
03.2026 - 05.2026
VOLUNTEER – DISABILITY AND SOCIAL SUPPORT
Future Living Trust Inc & Spectrum Space
10.2025 - Current
FIELD PLACEMENT – MEN SUPPORTING MEN PROGRAM
Ebenezer Aboriginal Corporation
03.2025 - 06.2025
FACILITIES SUPPORT
Green Fairway Village
01.2023 - Current
RANGER OFFICER
Department of Forest and Park Services
07.2013 - 12.2022
DIPLOMA - FOREST SCIENCE
Royal University of Bhutan
BACHELOR OF COMMUNITY SERVICES -
Stanley College