Sonam Penjor
Balga
Summary
Dynamic hospitality professional with comprehensive experience across hotel and cafe environments. Expertise in kitchen operations, team training, and customer service recovery, contributing to streamlined processes and improved guest experiences. Aiming for an Assistant Manager role to further enhance service delivery and operational excellence.
Overview
5
5
years of professional experience
Work History
Back of House Member (Cook)
Dome Cafe
Bassendean
08.2025 - Current
- Prepare cafe menu items efficiently while maintaining Dome service standards, food quality and presentation.
- Supported daily kitchen operations, ensuring efficient mise en place, cooking, cleaning, stock rotation, and closing procedures.
- Follow food safety, hygiene, allergen awareness and workplace safety procedures during busy service periods.
- Coordinated with front-of-house team to manage order timing and customer requests, contributing to smooth service flow.
- Assisted with stock control and wastage reduction while maintaining organised workstations for optimal productivity.
- Dome Cafe, Bassendean WA
Assistant Hotel Manager
Druk Zhongar Hotel
11.2021 - 01.2023
- Coordinated staff across front desk, housekeeping, kitchen, and restaurant services to ensure seamless daily operations.
- Oversaw reservations, guest check-ins/outs, customer inquiries, cash handling, and operational reporting.
- Supported food and beverage service through stock ordering, inventory monitoring, and staff training.
- Maintained hygiene, safety and quality standards while helping reduce kitchen waste through better stock control.
- Worked at Druk Zhongar Hotel in Bhutan, providing hospitality services.
Education
Master of Hospitality Management -
Edith Cowan University
01-2026
Bachelor of Environmental Science -
Royal University of Bhutan
01-2016
Skills
- Back of house cooking
- Food safety
- Safe food handling
- Allergen awareness
- Efficient food plating
- Standardized food presentation
- Kitchen organization
- Cleaning and organization
- Inventory management
- Rostering & shift support
- Pressure management
- Hotel & restaurant operations
- Service recovery
- Staff supervision & training
- POS management
Languages
- English
- Hindi
- Nepali
Timeline
Back of House Member (Cook)
Dome Cafe
08.2025 - Current
Assistant Hotel Manager
Druk Zhongar Hotel
11.2021 - 01.2023
Master of Hospitality Management -
Edith Cowan University
Bachelor of Environmental Science -
Royal University of Bhutan