Summary
Overview
Work History
Education
Skills
Timeline
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Sonam Rinchen

Sonam Rinchen

Bentley,WA

Summary

Dynamic leader with a proven track record at Delron Cleaning PTY LTD, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in conflict resolution and operations management, I foster teamwork and innovation, achieving significant improvements in workplace safety and efficiency. Committed to excellence and continuous professional development.

Overview

2019
2019
years of professional experience

Work History

Supervisor

Delron Cleaning PTY LTD
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Teacher

Royal Government of Bhutan
01.2009 - 09.2018
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Spearheaded mentorship program for at-risk students, contributing to improved academic and behavioral outcomes.
  • Enhanced literacy skills with targeted reading programs.
  • Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
  • Led professional development workshops for peers on effective classroom management techniques.
  • Increased parental involvement in students' education by organizing regular communication and events.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Education

Master Of Advanced Study - Community Development

Royal University of Bhutan
Western Australia
11.2021

Bachelor - Bachelor of Education

Paro College of Education
Bhutan
12.2009

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Analytical thinking
  • Team building
  • Operations management
  • Relationship building
  • Conflict resolution
  • Negotiation
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Task delegation
  • Documentation and reporting
  • Risk management
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Multitasking
  • Time management
  • Excellent communication
  • Effective communication
  • Active listening
  • Interpersonal skills
  • Professionalism
  • Adaptability
  • Self motivation
  • Reliability
  • Task prioritization
  • Written communication
  • Quality assurance
  • Interpersonal communication
  • Time management abilities
  • Analytical skills
  • Team collaboration
  • Teamwork
  • Team leadership

Timeline

Teacher

Royal Government of Bhutan
01.2009 - 09.2018

Supervisor

Delron Cleaning PTY LTD

Master Of Advanced Study - Community Development

Royal University of Bhutan

Bachelor - Bachelor of Education

Paro College of Education

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Sonam Rinchen