Sonam Srivastava
Management Professional
55 Riders Circuit, Aintree
Summary
Driven project and account management professional with over 16+ years of industry experience in different roles across public and private sectors.
Skilled in building customer relationships and issue resolution.
Proficient in all aspects of project/program management.
Experienced in working with cross-functional team, located across different locations, to deliver exceptional customer experience.
Believer in continuous learning and passionately curious.
Overview
17
17
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Project Manager
V/Line
4 2023 - Current
- Managed end to end delivery of Drivers Training Portal for V/line, providing solution for onboarding, training and assessment for new drivers.
- Delivered Application Investment Roadmap Project, for V/Line ICT, including current state assessment, identification of technology and business risk while working with cross functional teams.
- Delivered future investment roadmap driving alignment and adoption of roadmap
- Facilitated multiple workshops to train users on new solutions delivered as part of project.
- Improved incumbent process around project planning and scheduling.
Delivery Manager
Bank of New Zealand (BNZ)
9 2021 - 9 2022
- Leader of work for BNZ - BS11 program , a risk management and business continuity initiative, delivering risk mitigation policies in event of separation from parent National Australia Bank (NAB).
- Managed cross-functional teams for successful project completion within deadlines and budget.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Improved processes around program reporting leading to improvement in delivery cadence.
Programme Coordinator
Callaghan Innovations
2 2021 - 9 2021
- Supported wider GIQ redevelopment program focusing on specialist facilities leading to shorted development product lifecycle for customers.
- Coordinated multiple project deliveries, scoping, resourcing and budget estimations.
- Identified and managed risks related to program delivery.
- Directly responsible for critical project and program reporting, and CEO reports.
Senior Project Manager
Kāinga Ora – Homes & Communities
10.2017 - 01.2021
- Delivered enterprise grade learning and performance management solution, leading to company wide adoption.
- Facilitated multiple product roadshow and workshops.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Project Coordinator
Kiwibank Wellington,NZ
03.2017 - 10.2017
- Provide day to day project coordination support across the team
- Managing and developing Project plans, Project schedules and milestones on MS Project and VISIO to ensure key timelines are met
- Developing, implementing, and maintaining an effective scheduling management system
- Evaluating performance and preparing project progress reports
- Work with internal and external teams to create project timelines and schedules to track progress against key milestones
- Maintaining and updating team task on Target process tool
- Providing financial support (Forecasting of Budget, Raising Purchase orders, tracking of expenses)
- Coordinate meetings and workshops
- Collation of agenda and other information, minutes taking and post meeting action follow ups
- Maintaining of RAIDD register
- Coordinate and facilitate the sign off or appropriate approvals
- Assisting with the monitoring of project status and health, by identifying variances to agreed timeframes, budgets, benefits and milestones
- Assisting in identifying and maintaining of project risk and issues
- Helping team with Procurement processes when needed
- Provide support and guidance on adherence to project processes and artefacts and the use of supporting system and tools
- Developing and maintaining a visual board for the project
- Follow Agile methodology.
Case Coordinator (Project)
MBIE
06.2016 - 02.2017
- To work with the parties to establish, as clearly as possible, the nature of the employment relationship and of the problem they are presenting
- Monitoring projects plans, work hours, budgets/financials and deliverables
- Planning, scheduling, tracking, and reporting on all resources involved in the project, flag issues/deviations/risks and actions required to mitigate risks
- Scheduling Project meetings
- Collecting Agenda for next meetings
- Provide support to project managers and team members involved
- Collect and collate information for mediations, provide information to the parties about the problem-solving approaches that may be used, how they work, what to expect and where relevant, refer parties to other sources of assistance either within MBIE or externally
- Tracking project timelines, budget and progress using MS Office Suite (MS Excel and MS Word)
- Updating and managing project related documents using MS Word
- Responding to enquiries from employers and employees to a wide range of issues
- Explaining the mediation process and arranging mediations
- Working with the team to prioritise and manage the workload.
Project Administrator (Coordinator)
SQUIZ
01.2015 - 03.2016
- Attend project meetings and assist with determination of project requirements
- Participating in project budget planning (Finance Management) and development
- Working on statistics and data
- Monitoring projects plans, work hours, budgets/financials and deliverables
- Effectively and accurately communicate relevant project information (status/issues/schedules/costs/etc.) to the client, project team and stakeholders
- Planning, scheduling, tracking and reporting on all resources involved in the project, flag issues/deviations/risks and actions required to mitigate risks, distribute MoMs
- Ensure projects’ needs are met in a timely and cost-effective manner
- Assist in project go-live, upgrades, releases and be part of change and release management wherever required
- Scheduling Project meetings (SCRUM and SPRINT meetings)
- Provide support to project managers and team members involved
- Procurement of resources when required
- Management of project timelines, budget and status using MS Office Suite (MS Excel & MS Project)
- Updating and managing project related documents using MS Word
- Working on statistics and data to provide project status
- Follow Agile methodology & Waterfall as per the client's process/request.
Project Coordinator & HR Generalist
CBIL 360 Pvt. Ltd., Pune, India
01.2012 - 09.2012
- Schedule client meetings, take and distribute MoMs
- Track project schedule, status and deliverables and communicate it to concerned parties
- Monitoring project plans, expenditures and budgets
- Acted as link between project managers and the technical resources
- Engagement with Stakeholders & Vendors
- Ensure projects’ needs are met in a timely and cost-effective manner
- Follow Agile methodology & Waterfall as per the client's process/request
- Tracking project timelines, budget and progress using MS Office Suite (MS Excel and MS Project)
- Created HR policies and procedures
- Wrote Employee Handbook
- Prepared the organizational structure for the company
- Employee relations: strong bridge between managers and employees
- Handling grievances and complaints
- Monitoring of performance and doing quarterly and annual appraisals
- Payroll and compensation management
- Hiring right people, thereby increasing employee strength of the company by 200%
- Responsible for HR interviews, negotiations and Employee retention
- Responsible for Induction Orientation and exit formalities
- Training & development (finding need of training and organizing training).
HR Executive (Recruitment)
Spectraforce Tech. Pvt. Ltd., Pune, India
02.2009 - 05.2009
Public Relations Officer
Broadcast Media. Pvt. Ltd. New Delhi, India
07.2007 - 02.2008
Education
Hisar, India
Skills
Project Management
Project scheduling
Coordination
Stakeholder Management
Managing Project Finances
Resource management
Team Collaboration
Scrum Master
Problem Solving
Critical Thinking
Certification
Certified Scrum Master (CSM)
Internship
Internship at Door Darshan News, India’s state-owned News channel. Interviewed various Indian silver screen celebrities for the News channel.
Residency Status
New Zealand Citizen (Eligible to work in Australia)
Timeline
Senior Project Manager
Kāinga Ora – Homes & Communities
10.2017 - 01.2021
Project Coordinator
Kiwibank Wellington,NZ
03.2017 - 10.2017
Case Coordinator (Project)
MBIE
06.2016 - 02.2017
Project Administrator (Coordinator)
SQUIZ
01.2015 - 03.2016
Project Coordinator & HR Generalist
CBIL 360 Pvt. Ltd., Pune, India
01.2012 - 09.2012
HR Executive (Recruitment)
Spectraforce Tech. Pvt. Ltd., Pune, India
02.2009 - 05.2009
Public Relations Officer
Broadcast Media. Pvt. Ltd. New Delhi, India
07.2007 - 02.2008
Project Manager
V/Line
4 2023 - Current
Delivery Manager
Bank of New Zealand (BNZ)
9 2021 - 9 2022
Programme Coordinator
Callaghan Innovations
2 2021 - 9 2021
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