Sonam Tobgay

Hi, i am Sonam Tobgay with more than 10 years of professional work experience in Bhutan Telecom Ltd. with extensive experience in strategic planning, network infrastructure management, and team leadership. Proven expertise in the deployment and optimization of 5G and LTE technologies, significantly enhancing network efficiency and client satisfaction. Adept at Cisco network solutions and skilled in driving cross-functional collaboration to ensure successful project execution. Known for exceptional leadership, I have consistently improved team productivity and project delivery timelines, delivering high-quality results in fast-paced environments. With a strong focus on innovation and operational excellence, I excel at aligning technical solutions with business objectives to drive growth and customer success.

• Led the successful deployment of 5G and LTE 700 densifying sites in Thimphu City, improving network speed and reliability, resulting in a 30% increase in customer satisfaction and a 25% reduction in operational downtime
• Led the team of 16 staff to layout 22 kilometers of 48F ADSS optical fiber from Kamichu to Taksha to establish backbone network for mobile and internet traffic and successfully completed and configured the link and commissioned into operation.
• Led the successful augmentation of access network link configuring in 100G ring and mesh topology by installing 52 PTN nodes.

• Certification in Ericson RBS installation and commissioning from Ericsson India.
• Certified train the trainee from Bangkok School of Management.

I have served as manager for several years under the technical department overseeing the radio access network with the team of 14 staff consisting of 2 network engineer, 1 RF engineer, 2 electrical engineer, 1 land record officer, 6 network technicians and 2 drivers. However, the COVID-19 pandemic presented significant challenges for Bhutan Telecom in maintaining and delivering essential communication services. As the pandemic forced nationwide lockdowns and social distancing measures, the company faced numerous operational obstacles, including disruption of workforce and increased demand for internet services. I lead my team including the team from OSP section and stationed in the isolation center identified by the Covid taskforce within the head office premise. I managed the team providing the essential service to covid taskforce, relevant stakeholders and to regular customers. Amid the covid lockdown we observed a surge of data traffic that significantly congested the network which required us to install unplanned LTE identifying and 5G sites to decongest the network traffic. Despite the challenges, we ensured the network reliability and availability of not affected. In recognition through the performance evaluation I was honoured with the prestigious leadership award by the management of Bhutan Telecom for navigating my team through the times of difficulties and challenges.