SONAM TSHERING
Summary
Meticulous, patient-focused certified Health Assistant with over 6 years of extensive experience in providing a variety of healthcare services and administrative assistant to support organizational objectives. Possess a genuine passion for delivering premium, compassionate patient care and helping diverse people within the health workers. Exceptionally organized and focused, adept at managing multiple responsibilities in a fast-paced and high-stressing environment. Dedicated health assistant with impressive mental health expertise and acute care certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Acute Care Health Assistant
Auscare Group
05.2024 - 06.2024
- Demonstrated strong teamwork skills by collaborating with staff members to coordinate patient care and optimize workflow efficiency.
- Facilitated smooth communication between patients and healthcare providers, addressing concerns, and clarifying treatment plans.
- Increased patient satisfaction scores through attentive listening skills and prompt resolution of issues or complaints.
- Participated in ongoing professional development opportunities to stay current with industry trends, contributing to enhanced service delivery.
Health Assistant
Ministry of Health
01.2017 - 01.2023
- Reduced the incidence of preventable complications by assisting with routine health screenings and assessments.
- Enhanced patient care by providing efficient and compassionate support to healthcare professionals.
- Ensured continuity of care by maintaining thorough records of patient interactions, interventions, and outcomes.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Organized patient records and database to facilitate information storage and retrieval.
Education
Health Education
Khesar Gyalpo University of Medical Sciences of Bhutan
Thimphu, Bhutan 06.2016
Skills
- Medical Assistance
- Observation skills
- Professionalism and Work Ethic
- Self-Motivation and Initiative
- Patient Confidentiality Practices
- Communication and Interpersonal Skills
- Organizational abilities
- Healthcare Team Collaboration
- Patient Assessment Abilities
- Data Entry and Record Keeping
- Certified in CPR/AED
- Personal Care Aide
- Patient Care Technician/Assistant
Certification
- HLT33115 Certificate III in Health Services Assistance (Acute Care) AUSCARE GROUP, 23/01/2024-17/04/2024
Languages
English
References
Singye Dorji, DHO, Ministry of Health, Bhutan +97517812353 singyed@pemagatshel.gov.bt
Auscare Training Organization, Auscare Group, 60-62 Stirling Perth WA 6000, (08) 63232023, admin@auscaregroup.com.au
Timeline
Acute Care Health Assistant
Auscare Group
05.2024 - 06.2024
Health Assistant
Ministry of Health
01.2017 - 01.2023
Health Education
Khesar Gyalpo University of Medical Sciences of Bhutan
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