Sonam Tshering
Perth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
New Car Sales Consultant
Cannington Mazda
12.2023 - 02.2024
- Offered comprehensive knowledge of vehicle operations and brand features.
- Demonstrated vehicles and features, and conduct test drives.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Helped build sales team for new location by training and mentoring all members.
- Effectively communicated trade-in evaluations to customers by explaining appraisal methods used in determining vehicle values.
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Responded to customer enquiries via telephone and email.
Retail Supervisor
West Side Auto Wholesale
01.2019 - 11.2023
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Held team meetings to gain feedback, provide updates and set policies.
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
Restaurant Manager
Shelgoen Restaurant And Bar
01.2018 - 12.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
Bachelor of Education - Education
Royal University of Bhutan
Paro, Bhutan06.2018
Skills
- Goal-Oriented
- Strong negotiation
- Sales Presentations
- Customer Relationship Management
- Follow-up skills
- Customer Service
- Friendly and Enthusiastic
- Relationship Building
- Friendly and Helpful
- Problem-Solving
- Teamwork and Collaboration
Availability
I am available on weekdays as well as weekends, I do not have any work restrictions and can work unlimited hours.
Additional Information
Visa: Graduation Visa Subclass 485 Active
Currently waiting for Visa 491 Skill Regional Provisional Visa
References
John Adam, Floor Manager
Westside Auto Wholesale, Bentley WA
0422125260
Ugyen Tashi, Shelgoen Restaurant Owner
Thimphu, Wangkha Bhutan
email; youtee1992@gmail.com
Timeline
New Car Sales Consultant
Cannington Mazda
12.2023 - 02.2024
Retail Supervisor
West Side Auto Wholesale
01.2019 - 11.2023
Restaurant Manager
Shelgoen Restaurant And Bar
01.2018 - 12.2018
Bachelor of Education - Education
Royal University of Bhutan
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