Sonam Tshering Tenzing
Perth,WA
Summary
Dynamic and detail-oriented professional with extensive experience at Karrinyup Shopping Centre, excelling in chemical handling and customer service. Proven ability to enhance efficiency in housekeeping operations while maintaining high standards of cleanliness and safety. Adept at collaborating with teams to achieve objectives and ensure exceptional guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaner
karrinyup Shopping Centre, millenium
Karrinyup, WA
03.2023 - 02.2025
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Assisted in the setup of tables and chairs for events or meetings.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Followed safety protocols while operating machinery such as buffers or vacuums.
- Disinfected high-touch surfaces such as door handles and light switches on a regular basis.
- Maintained safety by adhering to all company policies and procedures regarding chemical usage.
- Notified managers of repair needs or additions to building operating systems.
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
House Keeping
Gyeltshen Residency
Thimphu, Thimphu, Bhutan
08.2021 - 12.2022
- Responded promptly to customer requests regarding housekeeping needs.
- Performed light housekeeping duties, such as laundry and cleaning.
- Maintained records of all maintenance requests related to housekeeping services.
- Created reports detailing daily tasks performed by housekeeping personnel.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
- Performed general housekeeping duties such as sweeping floors, cleaning workstations.
- Provided assistance to other housekeeping staff members during peak periods.
- Managed supply restocking, display arrangements and general housekeeping.
- Implemented strategies to improve efficiency of housekeeping operations.
Education
Master - Sustainable Development
Murdoch University
Perth, WA01-2025
Skills
- Chemical handling
- Inventory management
- Restroom sanitation
- Floor cleaning
- High-touch surface disinfection
- Event setup
- Customer service
- Time management
- Effective communication
- Teamwork and collaboration
- Critical thinking
- Team building
Languages
English
Professional
Dzongkha
Native/ Bilingual
Hindi
Limited
Nepali
Limited
Certification
- White Card
- Australian Driver's Licence
- Licence to operate a forklift truck
- Enter confined space
- Gas test atmospheres
- Enter and work in confined spaces
- Work safely at heights
Australian Working Rights
- Full working rights under visa subclass 485
References
References available upon request.
Timeline
Cleaner
karrinyup Shopping Centre, millenium
03.2023 - 02.2025
House Keeping
Gyeltshen Residency
08.2021 - 12.2022
Master - Sustainable Development
Murdoch University
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