Playing games
Sonam Tshomo
Student
Oxley,ACT
Summary
- Hardworking and enthusiastic catering assistant trained in every facet of successful work.
- Stays on top of current and expected demands, quickly realigning tasks to handle needs.
- Dedicated to first-rate communication and team success. industrious Kitchen Assistant offering one years of experience in foodservice roles.
- Eager to fulfill a role of increased responsibility to apply expertise in food safety, sanitation and preparation techniques. Dedicated food service professional well-versed in food and beverage operations and guest services.
- Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
- Talented Catering Staff member eagerly sets up and assembles food and supplies at full-service events to satisfy guests. Over a years of friendly and professional serving experience at buffet luncheons, black-tie dinners and receptions. Serves full-course meals in seated and buffet dining styles
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Food Service Worker
To All My Friends.
Belconnen, ACT
12.2022 - Current
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaner
ISS Facility Services
Oxley, Garran ACT
09.2022 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
Catering Assistant
Compass
Redhill, SA
08.2022 - 01.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Maintained flexible work schedule to meet event needs.
- Coordinated with various vendors to establish necessary supplies for events.
- Liaised with suppliers to acquire fresh produce, high quality and sufficient stock for events.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Removed trash and cleaned kitchen garbage containers.
- Developed menus for special occasions and catered events to match theme and requirements of clients.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
Hospitality Worker
Compass Group Management
, ACT
08.2022 - 01.2023
- Sourced quality vendors to consistently reach highest care standards.
- Identified and resolved customer complaints concerning food or lodging.
- Established unique service goals to each venue to provide constant and excellent service.
- Acknowledged outstanding staff performance to boost morale.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Assisted in setting up and breaking down banquet events.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Trained new staff members in customer service techniques and hotel operations.
Education
Diploma in Community Services.
Canberra Insistute of Technology
Bruce ACT 02.2023 - Current
Certificate of Food And Beverage Associate
Dorji International Training Institute.
Bhutan 02.2018 - 08.2018
Skills
Safe food handling
ServSafe
Patient care
Dining area maintenance
Guest seating arrangements
Food station setup
Tableside Service
Food spoilage prevention
Food assembly
Accomplishments
- Achieved outcome by completing work with accuracy and efficiency.
- Documented and resolve problems which led to accomplishments.
- Can work in any kinds of circumstances.
Interests
Communicating
Help and support those who needs it
Reading
Being surrounded by old people reminds of my parents
Timeline
Diploma in Community Services.
Canberra Insistute of Technology
02.2023 - Current
Food Service Worker
To All My Friends.
12.2022 - Current
Cleaner
ISS Facility Services
09.2022 - Current
Catering Assistant
Compass
08.2022 - 01.2023
Hospitality Worker
Compass Group Management
08.2022 - 01.2023
Certificate of Food And Beverage Associate
Dorji International Training Institute.
02.2018 - 08.2018