Sonam Tuli
Melbourne,VIC
Summary
Executive Assistant with over 15 years of experience supporting leadership teams in ASX-listed companies. Specializes in complex calendar management, global travel coordination, and board-level reporting. Demonstrated success in managing competing priorities and enhancing productivity while maintaining confidentiality. Skilled in utilizing technology to optimize executive workflows and improve overall efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Member
NATIONAL AUSTRALIA BANK LIMITED (NAB)
06.2024 - Current
- Facilitated smooth execution of daily operations through effective administrative task management.
- Organized team events and huddles to promote collaboration and morale.
- Managed team mailbox and allocated work to optimize productivity and efficiency.
- Processed complex loan applications, ensuring adherence to accuracy and compliance standards.
- Coordinated settlement and funding activities for secured loans with various stakeholders.
- Collaborated with offshore teams to implement process improvements and update regulatory protocols.
- Trained new team members to enhance onboarding processes and improve overall team efficiency.
Personal Assistant
NATIONAL AUSTRALIA BANK LIMITED (NAB)
02.2023 - 05.2024
- Manage complex and dynamic calendars and inboxes for the three ELT members at NAB.
- Provided cross-functional support to Other EAs including the Chief Architect of NAB, and Technology Executives Leadership Team (ELT).
- Act as the primary point of contact between the CFO, ELT members with internal/external stakeholders, demonstrating excellent communication skills and professionalism.
- Coordinated and aligned stakeholders across multiple time zones to support key strategic priorities.
- Coordinate global travel arrangements, including visa processing, detailed itineraries, and accommodation—often managing last-minute changes—while evaluating cost-effective options in line with company policies and executive preferences.
- Prepare tailored board, committee, and leadership briefing packs with talking points and insights.
- Prepared polished presentations, reports, and briefing documents, often under tight deadlines.
- Maintain smooth communication between executives and business units, acting as a trusted conduit and advisor.
- Plan and execute high-level meetings agenda, forums, and internal events (both virtual and in-person).
- Plan and deliver executive forums, multicultural & team events, leadership days and external forums.
- Manage sensitive matters with discretion, ensuring confidentiality and professionalism.
- Partner with enabling teams (HR, Legal, Finance, Facilities) to support seamless office operations and onboarding.
Team Member- Funding
NATIONAL AUSTRALIA BANK LIMITED (NAB)
04.2021 - 02.2023
- Process complex loan applications, ensuring accuracy and compliance with company policies.
- Performed settlement and funding activities for secured loans, coordinating with internal and external stakeholders.
- Collaborated with offshore teams to implement process improvements and regulatory changes.
- Supported and trained new team members to ensure smooth onboarding and team efficiency.
- Liaised with customers and brokers to manage queries and resolve complaints, ensuring a high level of service and satisfaction.
- NAB Role: - Team Member Funding, Apr’21– Feb 2023
- Responsibilities as Team Member - Funding
Executive Assistant
Kelly Services Pvt. Ltd
01.2016 - 07.2016
- Managed various secretarial functions, including handling emails, coordinating meeting conferences, maintaining calendars, and taking notes and messages during meetings.
- Led the process of raising and approving requisitions, such as access approvals, onboarding, and offboarding team members.
- Technology and people issue management — coordinated with various teams to provide solutions.
- Categorised, responded to, and prioritised emails and meetings.
- Identified opportunities for improving internal processes.
- Developed and managed budgets, as well as created detailed expense reports for business units.
Executive Assistant
Randstad Pvt. Ltd
01.2014 - 02.2015
- Supported leadership with calendar, travel, correspondence, and project coordination tasks.
Personal Assistant
Clifford Chance LLP
11.2008 - 12.2013
- Provided high-level support to partners and legal teams across documentation, scheduling, and client engagement.
Personal Assistant
Genpact
08.2007 - 11.2008
- Supported Assistant Vice President (AVP) with administrative tasks including meeting logistics, document handling, and reporting.
Education
Associate of Arts -
Delhi University
01-2008
Diploma - Office Management
Diploma in Modern Office Practice
01-2007
Skills
- Calendar management
- Travel coordination
- Meeting preparation
- Document management
- Data entry
- Customer service
- Event planning
- Office administration
- Internal communication
- Time management
- Confidentiality management
- Invoice processing
- Self-starter
- Efficient note-taking
- Travel arrangements
- Flexible schedule
- Operation management
- Mortgages and Loan processing
Accomplishments
· Executive Travel During Crisis: Managed a COVID-19 crisis when an executive was tested positive on their return flight day—secured hotel extension, coordinated approvals with CFO, and rebooked flights efficiently, ensuring minimal disruption.
· Enhanced Executive Productivity: Recognised for efficiently managing the calendars of three finance executives, aligning cross-time zone schedules to optimise time and impact.
· Event Leadership: Organised and delivered business-wide events including leadership offsites, team days, and cultural celebrations, enhancing morale and cohesion.
Certification
- Lean Six Sigma Green Belt trained
- Effective presentation skills
- Conflict management
- Get ahead in interpersonal skills
- Get ahead in email writing
- Business etiquette
- MS Office
Timeline
Team Member
NATIONAL AUSTRALIA BANK LIMITED (NAB)
06.2024 - Current
Personal Assistant
NATIONAL AUSTRALIA BANK LIMITED (NAB)
02.2023 - 05.2024
Team Member- Funding
NATIONAL AUSTRALIA BANK LIMITED (NAB)
04.2021 - 02.2023
Executive Assistant
Kelly Services Pvt. Ltd
01.2016 - 07.2016
Executive Assistant
Randstad Pvt. Ltd
01.2014 - 02.2015
Personal Assistant
Clifford Chance LLP
11.2008 - 12.2013
Personal Assistant
Genpact
08.2007 - 11.2008
Associate of Arts -
Delhi University
Diploma - Office Management
Diploma in Modern Office Practice
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