Sonam Yangtsho

• Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
• Emptied trash cans and replaced liners as needed.
• Emptied wastebaskets and replaced liners.
• Maintained cleaning equipment and materials in a safe and sanitary working condition.
• Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
• Followed company uniform, performance and security policies with every job.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Provided emotional support to clients during difficult times.
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Accompanied clients to social events such as movies or plays.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.

• Cleaned building floors by sweeping, mopping, and scrubbing floors.
• Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
• Handled equipment, chemicals, and materials properly and with caution.
• Maintained clean, neat, and professional entrances.

• Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
• Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
• Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

As a Stock Arranger and Social Media Marketer at 299 Shop, I managed inventory by organizing and restocking products to ensure efficient store operations. I also created and posted engaging content on social media platforms to promote products, attract customers, and enhance brand visibility. My role involved monitoring stock levels, assisting customers with inquiries, and contributing to marketing strategies to boost sales and customer engagement.

As a Catering Assistant at Zanta Spa, I provided high-quality food and beverage service to guests, ensuring a pleasant dining experience. My responsibilities included preparing and serving refreshments, maintaining cleanliness in the catering area, and assisting with inventory management. I also interacted with customers to accommodate special requests, supported event catering, and upheld hygiene and safety standards to deliver excellent service.

As a Reservationist at Dana Bhutan, I managed customer bookings, provided information on services and pricing, coordinated schedules, and ensured seamless communication between clients and service providers. I maintained accurate reservation records, handled payment transactions, and addressed customer inquiries, cancellations, and special requests professionally to enhance customer satisfaction.

As an Intern at Ability Bhutan Society, I assisted in programs supporting individuals with disabilities by providing administrative and hands-on support in daily activities. My responsibilities included coordinating community engagement initiatives, helping organize events and workshops, and ensuring smooth communication between staff, caregivers, and beneficiaries. I also contributed to research and documentation efforts, assisted in awareness campaigns, and supported the team in delivering inclusive services to enhance the well-being of individuals with disabilities.