Sonam Yangtsho
Moorooka,Australia
Summary
Dynamic professional with a proven track record at BIC Consolidated, excelling in maintaining cleanliness and hygiene standards. Skilled in problem-solving and customer service, I foster strong client relationships while ensuring operational efficiency. My expertise in cleaning and compassionate communication enhances environments, delivering exceptional results and satisfaction. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
1
1
Certification
Education
Master of Arts - Global Studies
Griffith University
QLD06-2027
Bachelors of Arts - Anthropology
Royal Thimphu College
Bhutan01.2023
BHSEC Examination - Class 12 Arts
Shaba higher secondary school
Paro, Bhutan01.2019
BCSE Examination - Class 10
Yebilaptsa Central school
Zhemgang, Bhutan01.2017
Skills
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- Finding quick solutions to customer concerns and operational challenges
- Handling different tasks efficiently in fast-paced environments
6 Adaptability & Problem-Solving
- Following safety and sanitation protocols in hospitality and retail settings
- Maintaining cleanliness and hygiene in workspaces, catering areas, and public spaces
5 Cleaning & Hygiene Maintenance
- Coordinating between teams to ensure smooth execution
- Assisting in organizing community events, workshops, and special programs
4 Event Planning & Coordination
- Managing social media platforms to increase brand awareness
- Creating engaging content to promote products and services
3 Social Media Marketing & Content Creation
- Keeping accurate records of reservations, stock levels, and customer interactions
- Arranging and restocking products efficiently to maintain a well-organized workspace
2 Organization & Inventory Management
- Handling inquiries, special requests, and resolving issues professionally
- Effectively interacting with customers and clients to provide excellent service
1 Customer Service & Communication
From my experiences in various roles, I have developed a diverse skill set, including:
- Compassion and empathy
- Personal hygiene assistance
- PPE usage
- Resident empowerment
- Dementia care
- Compassionate communication
- Daily living assistance
Custom
Bhutanese
Current Address
4/23 Wallace Street, Moorooka, QLD, 4105
Village
Changdagang
Gewog
Kawang
Dzongkhag
Thimphu
Country
Bhutan
<Enter your own>
- Date of Birth: 10/02/01
- Gender: Female
- Marital Status: Married
Citizenship Id
11405000082
Declarations
I, hereby declare that all the above information given here is true and genuine to the best of my knowledge and belief. The supporting documents are available for further examination.
Hobbies and Interests
- Social and community work
- Volunteering
- Socializing
- Designing and organizing events
- Videography
Achievements And Workshops
- Certificate of appreciation for being club coordinator (Meraki Club) in college for year 2022-2023
- Served as a president and core member of BAA (Bhutan Anthropology Association) of RTC for academic year 2022-2023
- Certificate of participation for attending scouts of the world discovery workshop (2022)
- Certificate of participation for attending workshop related to earth hour coordinated by rover scout in college (2022)
- Letter of appreciation for volunteering in international day event held in college in year 2021
- Certificate of appreciation for taking part in project associated with research by WFP (2023)
- Certificate of peer helper (2017)
- Served as Class captain for academic year (2016)
Certification
Certificate III in individual support (Ageing and Disability)
certificate number: 14711711-9816420
issue date: 07 July 2025
RTO number: 46168
Referrals
- Ligaya Maquilan (RN)
0737230400
Ligaya.Maquilan@opalhealthcare.com.au
- Nikolai Te
0727230400
Nikolai.Te@opalhealthcare.com.au
Timeline
Master of Arts - Global Studies
Griffith University
Bachelors of Arts - Anthropology
Royal Thimphu College
BHSEC Examination - Class 12 Arts
Shaba higher secondary school
BCSE Examination - Class 10
Yebilaptsa Central school