Sondous Sebouai

• Provided exceptional customer service in a fast-paced environment
• Took orders, served food and beverages, and ensured guest satisfaction
• Managed high-volume customer interactions efficiently, ensuring timely and accurate order taking and delivery
• Maintained cleanliness of tables and dining area
• Collaborated with team members to ensure efficient operations
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Used cash registers and credit card machines to cash out customers.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

1 week work experience

• Prepared and served coffee and other beverages
• Maintained cleanliness of the cafe and work area
• Provided excellent customer service
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Operated espresso machines and commercial coffee brewers to create beverages.

2 week work experience

• Assisted customers in finding products and answering their queries
• Stocked shelves and maintained store organization
• Operated cash register and processed transactions
• Helped customers locate products and checked store system for merchandise at other sites.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.