Summary
Overview
Work History
Education
Skills
Bikes / Cars /Camping / 4WDING / Keeping fit
Timeline
AccountManager
Soner Duran

Soner Duran

Campbelltown,NSW

Summary

Experienced Automotive Tech/ General Manager with 35 years experience ,knowledge of vehicle testing/Maintenence/Diagnostics/Managing skills.. Adapt at reading and understanding technical documentation. Excellent customer service & care, time management and multi tasking abilities.Staff control.Work Place operation skills

Overview

11
11
years of professional experience

Work History

Master Automotive Technician

Autowerks Automotive
11.2011 - 12.2022
  • Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
  • Enhanced shop efficiency by maintaining a clean and organized work environment, enabling faster repairs.
  • Increased repeat business through building strong relationships with customers based on trust and quality of service.
  • Responded to customer telephone calls, emails and in-person requests for assistance.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Assisted in boosting overall shop revenue with upselling additional necessary repair services to customers.
  • Investigated customer complaints to identify cause of malfunctions.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated Strong Leadership Skills
  • Very strong knowledge in the Automotive Industry
  • Demonstrated Strong Sales skills
  • Strong workplace delegation skills


Education

High School Diploma -

Dulwich Hill High School
Dulwich Hill, NSW
12.1987

Skills

  • Maintenance Scheduling
  • Filter Replacement
  • Air Conditioning
  • Inspection skills
  • Optimizing engine performance
  • All-Wheel Drive
  • Work Planning and Prioritization
  • System Testing
  • Quality Assurance
  • Blind Spot Monitoring
  • Transmissions
  • Steering and suspension maintenance
  • Customer Service
  • Automotive diagnostics
  • Road-Worthiness Evaluations
  • Lane Departure Warning
  • Diagnostics and troubleshooting
  • Parts Fabrication
  • Vehicle Inspection
  • Safety awareness
  • Repair Cost Estimation
  • Fuel systems
  • Attention to Detail
  • Warranty Service
  • Vehicle inspections
  • Ordering Supplies
  • Coordination with Service Team
  • Strong Work Ethic
  • Service Scheduling
  • Welding and fabrication
  • Maintaining records
  • Scheduled Maintenance
  • Automotive Engineering
  • Customer Relations
  • Team Player

Bikes / Cars /Camping / 4WDING / Keeping fit

I am into cars/bike anything mechanical or technical.Love the outdoors and going 4wding /camp etc.Enjoy staying fit and healthy and family time

Timeline

Master Automotive Technician

Autowerks Automotive
11.2011 - 12.2022

High School Diploma -

Dulwich Hill High School

Similar Profiles

CREATE PROFILE
Soner Duran